I cannot say enough about Healthy Paws. My cat has had a couple of surgeries in the last 3 years. They have always gotten my reimbursement checks to me very quickly (far faster than I would have imagined). The staff there is very kind, they are always asking how my cat is and checking up on us. You really don't see this kind of customer service very often now. Premiums are also very reasonable. It helps so much when you are worried about your pet's health that you can at least know the financial side will be taken care of.