Pets Best
4.5

out of 5

Pets Best Pet Insurance for Dog & Cat

Pets Best pet insurance is a great option for pet parents looking for an affordable pet insurance policy with excellent customer service. They are known for quick claims processing and an easy-to-use mobile app.
Start a quote Pet parents reviews

Pets Best Pet Insurance Details

    • More: Pets Best Pet Insurance Reviews

      Why Our Users Picked It:

      Users rave about how easy it is to submit a claim and receive updates on it. Many have also said how much they appreciate how fast reimbursements are. The company has also been highly praised for its transparent coverage policies and clear communication.

      Pros & Cons:

      • Simple and streamlined claims submission process
      • Transparent communication
      • Affordable premiums
      • Great customer service that has been called “courteous and responsive” by users.
      • Varying deductible options to choose from
      • Wellness coverage available
      • 6-month waiting period for coverage of cruciate ligament issues
      • No coverage for alternative treatments

      Plan Limits

      • Per Condition Limit Unlimited
      • Lifetime Limit Unlimited
      • Deductible Type Annual
      • Direct Pay

      What is Covered?

      • Accident and Injury Up to limit selected ($5,000- unlimited)
      • Hospitalization
      • Rehabilitation
      • Continual Care Up to limit selected
      • Emergency Visits Up to limit selected ($5,000- unlimited)
      • Surgery Up to limit selected
      • Dental Trauma Up to limit selected
      • Foreign Object Ingestion Up to limit selected
      • Congenital or Hereditary Conditions Up to limit selected
      • Cancer Treatments Up to limit selected
      • Dietary Supplements
      • End of Life: Burial and Cremation
      • Illness Up to limit selected
      • Specialists Up to limit selected
      • Prosthetics Up to limit selected
      • End of Life: Euthanasia Up to limit selected
      • Prescription Drugs Up to limit selected
      • Outpatient Care Up to limit selected
      • Bilateral Conditions If pre-existing, not covered
      • Travel Coverage Canada, Puerto Rico, and US Territories
      • Vet Exam Fees
      • Medical Imaging Up to limit selected
      • Organ Transplants
      • Wellness Cover Up to limit selected if optional additional coverage plan available
      • Lab Tests Up to limit selected
      • Behavioral Treatments Exam and Rx only

      Plan Summary

      Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

    Most popular State insured by Pets Best Pet Insurance

    Here are the top 10 State covered by Pets Best insurance so you can get an idea of possible monthly premium costs.

    STATE / PROVINCE % of user selected
    California $15.22
    New York $10.87
    Florida $10.87
    Virginia $8.70
    Maine $6.52
    Washington $6.52
    Nevada $4.35
    Illinois $4.35
    Minnesota $4.35
    Connecticut $2.17
    Data source date 60 days, based on user selected percentage
    Get a Quote & Compare

    Compare With Other Top Pet Insurance Providers

    • Embrace Pet Insurance
      Users appreciate the efficiency of claims processing and prompt reimbursement. They also love the great customer service Embrace offers.
    • Healthy Paws Pet Insurance
      Many users have said how much they appreciate the simplicity and user-friendly nature of the Healthy Paws app and website for submitting claims. Users also praise the quick turnaround time for claim review and reimbursement, with some receiving payments within 48 hours.
    • Fetch Pet Insurance
      Users appreciate that Fetch offers up to 90% reimbursement rates. Some have also expressed the ease of submitting claims, with some saying they submitted claims in the vet’s office from their phone within minutes.
    • Lemonade Pet Insurance
      Quite a few users have mentioned that Lemonade offers some of the most affordable policies in the market. Many also appreciate that coverage is extensive and covers a wide range of medical conditions and procedures.
    • Trupanion Pet Insurance
      Many of our users stated they found Trupanion’s customer service to be exceptional. Responses are prompt and helpful. In addition, many find the claims process to be simple, efficient and user-friendly.
    • MetLife Pet Insurance
      Our users raved about MetLife’s exceptional customer service and the fact the company offers comprehensive coverage that supports both preventative and emergency care. And users also appreciate MetLife’s competitive pricing.
    • Nationwide Pet Insurance
      Users appreciate the effortless claim process and timely refunds in as little as 24-48 hours. Comprehensive coverage with up to 90% of bills covered has also been highlighted by many.
    • Prudent Pet Pet Insurance
      Our users have raved about how easy it is to submit claims through Prudent Pet. Some have also left great reviews highlighting Prudent Pet’s direct deposit of reimbursement payments. Great customer service seems to be another main theme with this provider.
    • Spot Pet Insurance
      Many users have praised Spot for their quick and hassle-free claim process. They also mention how quickly they are reimbursed in most cases and that customer service is both kind and helpful.
    • ASPCA Pet Insurance
      Users appreciate that ASPCA offers comprehensive coverage that includes emergency services as well as preventative care. Many have also highlighted ASPCA’s helpful and responsive customer service representatives.
    • Hartville Pet Insurance
      Our users appreciate that Hartville offers flexible coverage options as far as policy limits, deductibles and reimbursement rates. This puts them in the driver’s seat and allows them to choose a policy they can comfortably afford.
    • ManyPets Pet Insurance
      Users love the great customer service offered by Many Pets and the fact that they offer competitive pricing. Many Pets will also reduce the accident and illness waiting period to 24 hours if you are switching from another insurance provider.
    • PetPartners Pet Insurance
      Users have raved about the awesome customer service this provider offers. Some have also highlighted quick turnaround time for payments once a claim has been submitted.
    • Pet Assure Pet Insurance
      Learn more about Pet Assure’s discount plan and read customer reviews so you can make an informed choice about how you cover veterinarian care costs.
    • AKC Pet Insurance
      Some reviewers have praised AKC for offering an easy claims submission process. Others have said how much they appreciate the great customer service and that payments are generally made within days of making a claim.
    • Pumpkin Pet Insurance
      Reviewers highlighted how wonderful customer service is. Not just responsive and knowledgeable but also really compassionate during times of stress and worry. One person even mentioned how the company sent flowers after her pet had to be euthanized.
    • Figo Pet Insurance
      Reviewers appreciate that Figo offers Wellness coverage for preventative care. Many also mentioned the claims process was hassle-free.

    Select up to 3 providers to compare

    Pets Best Pet Insurance FAQ?

    • Does Pets Best pet insurance have a waiting period?

      Pets Best has a 14-day waiting period for illness plans and a 3-day waiting period for accident claims.

    • Does Pets Best have any age limits?

      Pets best does not have any upper age limits. All pets over the age of 7 weeks are eligible for enrollment.

    • Does Pets Best offer dental coverage?

      Their Accident & Illness plan includes coverage for dental issues related to accidents and disease. Coverage does not include dental cleanings.

    • Does Pets Best offer wellness coverage?

      Yes, although they do not offer it as a stand alone plan. But you can easily add their BestWellness or EssentialWellness coverage to your Accident & Illness plan.

    • How quickly will I be paid?

      Pets Best tries to pay within 5-7 days. They offer customers the ability to get payments through direct deposit, which will get you your payments faster than having a checked snail mailed.

    Get a quote today

    Leave a review