The customer care representative Joe Prater followed up on my claims. Called the animal clinic several times to ensure I got the right paperwork. Went above and beyond to ensure my claim was being dealt with.

I was reluctant to get pet insurance but realized my dog is only getting older and will not put a price on my dog’s life. I had little money for premiums so I setup what I would call a ‘catastrophic’ policy- with a $1,000 deductible and 20% copay. And...

I adopted 3 rescue kittens when they were 4 weeks of age in 2017. After I got them home, I searched online for pet insurance (this is the first time I have had pets) and Healthy Paws had good online reviews so I went with them. It's a good thing I did,...

I called this evening to see whether or not the emails that I sent last week were uploaded yet. Petplan is requesting one year's electronic sales receipts on flea and tick medication prior to settling the claim.

Embrace Insurance Embracers are the very best always there to help anyway they can

There are no words that can express my gratitude for Healthy Paws. My cat swallowed a long ribbon. They had to surgically remove it from her intestines. Healthy Paws covered everything. There was NO delay in getting the reimbursement. I have no idea what...

Joe was extremely helpful and very kind pleasure talking with him

Jo has been all over my claim since day one. He has reached out to me when an email would have done the trick. He has followed up with my vet, the claims department, and me many times, each time I was able to sense his smile on the phone. He is the...

Dont go with this place 
They are ok when your pet is young but wait tell they get older 
been with this company for twenty years My pup is 12years old
can down with cancer 
they pup my bill up $180.00 more that top it off to 770.00 a month 
and thy...

Joseph was very thorough with explaining things to me. I really appreciated the in-depth breakdown of things and the understanding of my concerns.