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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Smartest thing I’ve done lately!!

Met Life is wonderful. It has more than paid for itself. It’s the only pet insurance I could find that covers dental cleanings! It takes a little longer than 5-10 days for a claim to be processed, but I always know they will take care of us.
  • INSURER: MetLife
  • VETERINARIAN: Waterway Animal Clinic
  • POSTED: 10/02/2024
  • BY: Wanda
  • BREED: Goldendoodle
  • AGE OF PET: 7 - 10

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5

out of 5

Met Life is the Best

We have two Doodles and one has had a few emergencies, Met Life covered it all. I love the coverage , claims done in a timely manner and customer service is the BEST.
  • INSURER: MetLife
  • VETERINARIAN: Dr Aryal
  • POSTED: 10/02/2024
  • BY: Maryann
  • BREED: Double Doodle
  • AGE OF PET: 0 - 3

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2

out of 5

Great to start then very underhand

Our dog took major back issues and needed IVDD surgery and they were very prompt at sorting that out then on his neurologist recommendation we needed to take Denzel to rehab and I don't No bout other cities but no rehab facilities in our city have a vet on staff. Why would they when it's a SPECALIST FIELD VETS DONT DO. So they allowed us to get our baby's surgery and left him still not right. Awful. Typical insurance. Sneaky
  • INSURER: Fetch
  • POSTED: 10/01/2024
  • BY: Anne
  • BREED: Dachshund, Miniature Short Haired
  • AGE OF PET: 4 - 6

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1

out of 5

Never approve claims

Granted I have not had many claims but, the ones I have done, have not been approved. There's always an excuse as to why they won't approve the claims. I pay $400 a month for this insurance that doesn't cover anything. I keep it in hopes that one day if really needed my fur babies will be covered. I highly doubt it though.
  • INSURER: Pets Best
  • POSTED: 10/01/2024
  • BY: Tamay
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 7 - 10

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2

out of 5

Pet insurance declined due to Diarrhea

We have 3 dogs which one of our new dogs was with another insurance provider… we put them all under 1 peppermint insurance… our new puppy had diarrhea under trupanian and when we switched to peppermint they said Diarrhea is a preexisting condition even though no veterinarian has given a diagnosis… the last vet visit was over 1000 dollars and they declined it based on pre existing condition of diarrhea again with no diagnosis… they did blood work and tested for Addison and fecal culture … no diagnosis… so how can peppermint say diarrhea would ever be a preexisting condition without any diagnosis… so disappointed with peppermint… if my / other dogs were not senior dogs we would leave for sure … now it would be 2 hard … I would like to know what people think that diarrhea with the many causes with no diagnosis can be a pre existing condition… or is this just a money grab
  • INSURER: Peppermint
  • POSTED: 10/01/2024
  • BY: Andrew
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

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5

out of 5

First Time Claim

After researching numerous pet insurance companies, MetLife was the one that offered the most of what I was looking for. I rescued two kitties and the claim process was simple and my reimbursement, after meeting the deductibles, was fast. I did have to call customer service regarding a question I had about my claim. I spoke to Donna, a wonderful person! She answered all my questions about my claims. I did not feel rushed and had a better understanding of my claims and policy. I would definitely recommend MetLife to my family and friends that are looking. Thank you and keep up the great work!
  • INSURER: MetLife
  • VETERINARIAN: Arlington Dog & Cat Hospital
  • POSTED: 10/01/2024
  • BY: marlene
  • BREED: Domestic Short Hair
  • AGE OF PET: 4 - 6

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1

out of 5

Six calls to process one claim

Filed a claim which met eligibility criteria, but was immediately denied because ASPCA said they needed veterinarian chart notes. ASPCA stated fax from get was blank. Over five months I called ASPCA six times to be told process was being expedited, just waiting for vet notes. Followed up with my vet - they had faxed notes four times to ASPCA. We only got reimbursed because we kept bugging ASPCA to do their job.
  • INSURER: ASPCA
  • POSTED: 09/28/2024
  • BY: Michelle
  • BREED: Boston Terrier
  • AGE OF PET: 0 - 3

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5

out of 5

Great Company

Healthy Paws is a great company that cares for our pets. I have been with HP for 6 years for my 2 dogs.. They have helped me several times over the years. Filing a claim is easy. I download the vet's invoice along with the reports. They e-mail to let me know they are processing my claim. In a day or two, they e-mailed me it was completed and notified the reimbursement deposit into my account right away. I suggested direct deposit is best because my check was lost in the mail. HP send a replacement a week after I file the report. Healthy Paws is affordable. It's worth it to have a great company that gives great service and cares about your pet. I also suggested that read and following the policy guideline careful. Keep tract of your babies health report to submit to HP. In that way helps HP to processing your claim faster. All best to the Pet Parent 🐶❤️
  • INSURER: Healthy Paws
  • POSTED: 09/28/2024
  • BY: Wynne
  • BREED: Mixed Breed Small (Up to 22lb)
  • AGE OF PET: 7 - 10

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5

out of 5

Quick service

I submitted my claim on 9/4/24 which was very easy to submit. My money was deposited into my checking account on 9/18/24. I also received emails when my claim was submitted and when it was processed. How was that for quick service!! I have 3 rescued Pit Bull's, and they are all insured at a very reasonable price. I highly recommend Pets Best Insurance.
  • INSURER: Pets Best
  • VETERINARIAN: Animal Hospital of Millville
  • POSTED: 09/28/2024
  • BY: Candi
  • BREED: American Staffordshire Bull Terrier
  • AGE OF PET: 7 - 10

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1

out of 5

Not a good vet

Staff not friendly at all. Snobby attitude. I always feel rushed leaving outta there but you pay so much. Feeling like you’re just a number. There nice to who the want to be nice to.
  • INSURER: AKC
  • VETERINARIAN: Murrells Inlet Veterinary Hospital
  • POSTED: 09/27/2024
  • BY: Connie
  • BREED: Shih Tzu
  • AGE OF PET: 0 - 3

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