Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 500

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.3
  • 4.1
  • 4.1
  • Count
  • 4
  • 56
  • 500
Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan. Learn more about Pets Plus Us plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Janet Petty

When my dog was a puppy I said we needed insurance.I was right and have found this company so easy to deal with and fast with payout on claims.

Simply the Best I could ever deal with.
1

out of 5

POSTED: | BY: Brian salls

Worst first experience for insurance

Phone waits were 20-30 minutes, we adopted two 1yr olds, then one displayed and then was diagnosed with Guardia soon after they came home with us. The insurance company denied the claim because they said it was pre-existing. Because we mentioned, but were not sure, to the vet he may have been showing signs when we got him home. They denied us the claim. Because of this interaction I will never ever consider pet insurance, they will do all they can to back out!
5

out of 5

POSTED: | BY: Aman Sood

You guys rock

Great and outstanding service every time.
2

out of 5

POSTED: | BY: Lorina Haro

It is what it is

First issue was during my renewal period I was not able to increase coverage. No one could tell me exactly why that was. Then today on October 3rd calling to speak to a manger about a claim. 1st rep stated, I would not not be able to see what I uploaded because once the claim is closed the documents are removed. I asked for someone that could help me and was told a manager would not be available until tomorrow morning, you will need to submit a new claim. 2nd rep stated the best she can do is have a manager call you back in 48hrs . Finally when I called back selected the option to cancel the policy and then I received a customer rep and requested to make a complaint we only have manager call you back. This is our process. Great so if it is the process then why wasn't it announced when I signed up for the policy . The terms are very clear as to what would or would not be paid so why isn't the lack of management or customer service.
5

out of 5

POSTED: | BY: Britany Duguay

Amazing company

Honestly they are they best they answer all if my questions I love this company they took care of my cat when no one else would

Monthly Cost

$19 – $89, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30%.

The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll.

Waiting Period

Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered.

All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!

Get a quote today

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