Pumpkin | Pet Insurance Review

Purchased 20K/90%/$250 for 1 year old Goldendoodle. Cost $55 (TX). Had 2 claims: one for diarrhea (went toward deductible) and 1 for paw treatment (poison ivy) for $300. New premium for 2 years old: $77. "Not due to claim history, but due to your pet's age and your location". I contacted Pumpkin, got reply: "Your pet growing older", "Due to advancements in veterinary treatments, vets can now do more for our fur babies", "Rates and age factors are filed and approved by your state's department of insurance.​" I researched and compared many pet insurances before buying Pumpkin. I know it is a relatively young company. But I did not see any reviews about 50% premium increase in 1 year.

Have a purebred cat, needed to make sure she is covered. Pumpkin Pet Insurance has come thru several times when I’ve had to rush our baby to the vet.

Please do not use this company, COMPLETELY CORRUPT, they are scammers. We paid $157 a month for the last 8 months after our pup was spaded and 3 other claims of over 3000 they paid a lousy $202 I lost it with them, all they want is your money and have excuses why they wont cover your claims, that is how the employees are trained take the money in but they don't pay any claims out. Your better off starting a pet saving account on your own and putting money in it every month than being scammed and taken by this company. I am warning everyone do not use it, you will waist your time and money and be very angry! So tired of these kinds of business that don't care about your dog, we have hired an attorney through my husbands work to get all our money back we paid, they even want the $202 out of the $3000 in claims they paid on top of our 157 a month we already paid and refuse to give it back. Thief's THAT IS WHO THEY ARE! The reason i don't find reviews for pumpkin helpful is because there employees are leaving the positive ones check out bbb as they are all o the same day and one liners what a joke

ABSOLUTELY DO NOT USE THEM!! THEY ARE SCAMMERS!! I filed my first claim because I had no doubt about the issue and that it would be covered based upon the plan I chose. They denied it, saying there were preexisting issues, so I call my vet and they have no recollection as to why they would think that and deny my claim. The people are rude and we’re no help. I just hope other people don’t make my mistake. I immediately cancelled and spoke with another insurance who was happy to help and agreed with my statements above and how they were false.

SCAM!!!! THIS COMPANY WILL NOT COVER MANY CONDITIONS THAT ITS CONTRACT STATES IT WILL!!!! They call it “proprietary information.” Their private list they say allows them not not cover IVVD, wobblers and other conditions. No where in your contract does it say this. A represantive openly admitted to me over the phone they are misleading customers! I’m out over $1000 for bogus coverage and they refused to give me any money back at all for my premiums paid even though they NEVER spent a penny on my dog ever!!! Now they won’t do anything and just stole my money! I’ve reported to BBB and waiting on a response! DO NOT get this insurance. If your dog gets one of their many “unlisted exclusions” you will be out the money potentially thousands of you buy it on a younger dog!!! BEWARE!