Pumpkin | Pet Insurance Review

4.6

out of 5

Number of reviews 1,393

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5

out of 5

POSTED: | BY: Shila Farnoudi

I cannot recommend my dog insurance…

I cannot recommend my dog insurance provider highly enough! From the very beginning, they have shown exceptional care and support, processing my claims quickly and efficiently, which has been a huge relief during unexpected vet visits. What truly touched my heart was their kindness after my beloved dog passed away; they sent a beautiful gift in his memory, demonstrating their genuine compassion. Overall, my experience has been overwhelmingly positive, and I appreciate having a provider that truly cares about both pets and their owners.
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5

out of 5

POSTED: | BY: customer

Great Pet Insurance

I have been very pleased with Pumpkin Pet Insurance. I have had others in the past but I am very happy with the quick response and easy process when filing a claim. Of course the cost is more than I would prefer but.....
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5

out of 5

POSTED: | BY: customer

Coverage renewal.

Riley's coverage renewed seamlessly. I didn't have to do a thing!
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1

out of 5

POSTED: | BY: John Gwin

Absolutely terrible company

Absolutely terrible company. Fraudulent services. Terrible customer service. Don't reimburse for claims. Run...
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5

out of 5

POSTED: | BY: Nicole Sawaged

super helpful and empathetic

super helpful and empathetic
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Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
Pumpkin Pet Insurance detail
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.
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