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Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard.

Learn more about Embrace's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

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Average customer rating

9.3 Out of 10
60 Days 1 Year Lifetime
Rating 8.5 8.6 9.3
Count 18 128 10168
1
 Out of 10

Scam artists

Insurer: Embrace Pet Insurance Reviews
Posted: 09/12/2021
By:
Jennifer
Datres

I have had three dogs insured by embrace for several years. Their claims process was fairly simple, deductible options were fair, payouts of course are never 100% but options were clear. Luckily I have not had to submit very many claims on any of my three dogs for the entirety of the policy and my yearly payment jumped up almost $600 in 2020 and Another $600 for this year. Their suggestion was to increase my deductible and decrease the maximum amount payout and decrease the percentage of pay out I get. Making one slight adjustment to raising my deductible up a level, decreasing their level of responsibility down $2000 and decreasing the percentage they cover, dropped it only $15 on one dog. That’s it. So their explanation was due to my pets age and location I live they have to raise the premiums on that scale. In other words we will take your money for years on end while you file no claims because they are young, then, we will raise your premiums to the point you can’t pay them any longer when they are older and the chances of us needing to pay YOU out, get higher, so we will raise it so much that we would rather you cancel the policy and you just put your dog down and we keep all your money that you paid for years having a false sense of security and ensuring your dogs health needs are met and covered. I guess it’s my fault for not reading some fine print somewhere that said we can hike up your rates endlessly because we are getting worried your dog is getting old and we might need to pay you some money back. I will be looking elsewhere for a new policy that will no doubt gouge my eyeballs out as well but at least I will go into it knowing that upfront. Also if you ever need to get customer service to respond to you, they don’t.

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Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
Over 8 years
10
 Out of 10
Recommended

all pets need protection

Insurer: Embrace Pet Insurance Reviews
Posted: 09/12/2021
By:
jill
cyree

None

Did you find this review helpful?
Injury/illness
Claim Amount
Breed

Mixed Breed Toy (up to 10 Lbs)

Age of Pet
1 - 8
10
 Out of 10
Recommended

Embrace Loves Pets

Insurer: Embrace Pet Insurance Reviews
Posted: 09/10/2021
By:
Lori
Mauer

Embrace has been wonderful for years. The care and service is the best. I left another company to come here because they also offered a wellness plan that saved me money. I cannot recommend them enough.

Did you find this review helpful?
Injury/illness
Claim Amount
Breed

Bichon Frise

Age of Pet
Over 8 years
10
 Out of 10
Recommended

Fair and Easy Claims process

Insurer: Embrace Pet Insurance Reviews
Posted: 09/07/2021
By:
Joanne
Murach

Reasonable rates, never an issue submitting claims. If I dispute a rejection, they review the claim right away and fix any issues.

Did you find this review helpful?
Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
1 - 8
Monthly Cost

$13 - $100, depending on your chosen plan. 

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan.

The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000. 

Deductible

Annual deductible options from $100 - $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. 

New pets over 14 are eligible for accident-only coverage.

Once enrolled, pets can stay insured regardless of age. 

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered. 

Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active.  

Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. 

Optional wellness and prescription drug plans are available for an additional cost.

Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. 

In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. 

For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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