Fetch Canada | Pet Insurance Review


out of 5

Number of reviews 444

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 1.1
  • 4.9
  • Count
  • 2
  • 19
  • 444
Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 370,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit No enrollment fee – cancel anytime. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all

out of 5

POSTED: | BY: Steven Clark

Insane rate increases

I had insurance for my pet with them for 5 years. 1 claim, 3 years ago. They increased my rate every single year, 15% last year and this year, they attempted to raise the rate 31%. Complete highway robbery and I cancelled immediately. They ought to be focused on increasing rates for those making claims and leave us pet owners who take care of our pets alone.

out of 5

POSTED: | BY: Michele DiSalvo

I've had insurance with them for 5…

I've had insurance with them for 5 years. I found out recently that they over charged me for 2 years as I called in to make an address change then. The person said they did it. Guess what they didn't. Now the company is saying they only approved 1 year of a refund but not the other. No one calls me back. I will NEVER insure a pet with them again. They are thieves!

out of 5

POSTED: | BY: Yuki

Policy is tricky but,

Insurance policy is sometime tricky but the rep, Kelsey was very helpful and patient to understood my situations and explained clearly, I want to give her the big 5 stars!

out of 5

POSTED: | BY: sami issa

A sami issa my dog name prada a happy…

A sami issa my dog name prada a happy for the company and nice costumes talk very best for Canada Toronto thank you for all stuff

out of 5

POSTED: | BY: Jon Wall

They Look for Any Reason to Deny

I have paid for Fetch insurance for a year and have never had a claim approved. As my puppy had "soft stool" in its vet notes from the first vet visit, no diarrhea-related illness, including that caused by worms, is covered. Further, while they say on their website that you only need vet notes from the most recent non-illness related check up, they reject your claim for having insufficient documents when you submit that just to have you resubmit. In short, their business plan is to obstruct by any means possible and never payout what is owed. Absolutely do not use Fetch Pet Insurance - there is a reason their reviews are removed from Google.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats


You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.


$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are 15 days for accidents and illnesses and six months for orthopedic events.


Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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