Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 635

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 1.8
  • 4.9
  • Count
  • 2
  • 20
  • 635

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
2

out of 5

POSTED: | BY: JK

Save your money to avoid huge surprise increases as your pup ages

We were with Fetch for ~8 years and the last two years saw an insane increase in premiums (over an additional $100/month this year alone to total $300/month…). They had been decent with good customer service and quick repayments up to this point. When I called to cancel, seems I’d been reassessed and put on a “claim tier”, so basically because we claimed a number of things and my dog was now deemed higher risk the premiums skyrocketed? Save your money and just put a set amount aside each month as needed - no surprises that way! Very disappointed.
5

out of 5

POSTED: | BY: Brenda

Great assistance

Great assistance! Laura was extremely knowledgeable and helpful in solving my issue with signing into my account.
5

out of 5

POSTED: | BY: delilah black

Samantha was incredible

Samantha was incredible! I called in to get some more info about our policy's yearly renewal. She was able to provide such detailed information and helped me understand every aspect of the renewal and changes that came with it. Together we reviewed options for restructuring our policy to better suit my and Stella's needs and looked over a variety of options. She was also able to answer any questions that came up and provided information I didn't even know I needed (but I definitely did!) She was able to speak to all aspects of the price change in a way that was easy to understand and did so in such a pleasant way. Have a call about a pricing review is never an easy call to make but this call was so easy and I honestly just had the best time on this call. It was pleasant, fun, and enjoyable (which as a lot of people know with any company is not an easy feat!) I'll be making sure that any time I call in to Fetch that I ask for Samantha because I know that whatever issue I'm facing or questions I have will end up with a great solution and a pleasant conversation!
1

out of 5

POSTED: | BY: Sreenivas Manthri

The insurance company hard to approve…

The insurance company hard to approve any condition takes several days to approve and poor customer service . I dont recommend to take this policy as pet owner very frustrating.
5

out of 5

POSTED: | BY: Kath S

Used for first time

I signed up with Fetch about a year ago and very impressed. December 2023 I took my two cats for an annual check up and submitted my claim for the first time and I got my money back less than a week later. Highly recommend these guys

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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