Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 152

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.0
  • 1.9
  • 4.9
  • Count
  • 4
  • 21
  • 152

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

VETERINARIAN: Mountainside Pet Emergency

POSTED: | BY: Brian Sarling

10 years / no claims. Dog died and Fetch sent me a bill because I didn’t meet the deductible

At just over 10 years my corgi suddenly fell ill. I was able to get him to a pet emergency where they worked on him for 40 minutes. Sadly, my corgi / Aussie Shepard cross passed away. I had made no precious claims and regularity paid the monthly bill. The cost of intubation, medicine and cpr was $263 which I paid. Then after I submitted the bill for reimbursement. Fetch took 3 weeks and sent me multiple notifications that they needed more time. Upon their decision I was quoted a cost of $263 to be paid to them because I did not reach my deductible of $750. A BILL!!!!!!! This is a faceless corporation. All of the feedback customer reviews are from only satisfied customers. Don’t fall for it. This is a faceless corporation. Don’t use them. Save your money. Over time those $50/month will offset any big vet bills. Don’t make the mistake I made.
5

out of 5

POSTED: | BY: Jeena Gabriel

New policy for Bobo

I was having trouble setting up online and Joshua helped me set up my policy for Bobo, my pet and overall was a smooth process. Thanks 😊
1

out of 5

POSTED: | BY: Vanessa Vuong

IF I COULD GIVE 0 OR NEGATIVE STARS I…

IF I COULD GIVE 0 OR NEGATIVE STARS I WOULD. I PICKED THE MOST COMPREHENSIVE COVERAGE AND PAYING LOADS OF MONEY FOR INSURANCE AND THEY ARE NOT REINBURSING ME BECAUSE IT WAS BEFORE THE WAITING PERIOD? IT WAS FAR PAST THE WAITING PERIOD WHEN I GOT MY VET WELLNESS EXAM AND LATER WEEKS WENT ON AND DISCOVERED MY CAT HAD ISSUES NOT PRESENT ON THE WELLNESS EXAM AND THEY CALLED IT A PRE-EXISTING CONDITION? SCAMMERS!!! NEVER USE THIS INSURANCE. TAKE YOUR MONEY AND BUSINESS ELSEWHERE. NOT ONLY DID THEY NOT REIMBURSE ME, THEY TOOK 2 MONTHS TO RESPOND TO MY CLAIM WHEN THEY SAY IT WILL TAKE UP TO 2 WEEKS. COMPLETE WASTE OF MONEY. WASTE OF MONEY AND UNETHICAL
5

out of 5

POSTED: | BY: Caroline Nisbet

Insurance Policy Renewal

I rec'd a reminder about my dog's insurance policy renewal & that it couldn't be processed. I called & spoke to Naomi, in NY, close to Niagara Falls. I'm in Ontario, Canada. Naomi was extremely professional, pleasant, knowledgeable, helpful & friendly. We had something in common & she let me tell her a wee story, never once trying to shoo me off the phone. She then connected me with Emmalee, who helped me with my address change update. Emmalee, not unlike Naomi, shared the same wonderful attributes. These ladies made my phone experience easy & appreciated. Thank you, ladies. One, small request. When given the opportunity to put together a guide, for my dog,offered for free, from Fetch, I accidentally ticked off female. It wouldn't allow me to amend my error. Is there any way I can redo the questionnaire, so it's correct?
5

out of 5

POSTED: | BY: Ashley Leduc

Super friendly

Very friendly, nice, patient, informative, caring and loves their job! It shows too!

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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