Fetch Canada | Pet Insurance Review

My ragdoll has coverage through fetch since he was just under one for the last 1.5 years. He had a bout of not eating and was taken to emergency. That bill was covered as expected, entire bill less the 20% co pay and deductible. Now this year his plan has increased 5-10$ per month and now with no warning they are not covering taxes. When questioned they said policy has not changed that his policy never included taxes and fees. That you could have chosen a different plan that covered taxes. Bullshit. There was no option for that to be covered. I chose $10000 coverage at 80% and $250 deductible. The only other option was to add a wellness plan. So now his $600 vet emergency is only covering 150. But according to them I am crazy because his plan never had tax reimbursement coverage

Amanda was the most helpful person I have ever spoken to when looking for insurance. She answered all my questions and took all the time I needed on the phone. she's answered my emailed right away and is still helping me even after I made my purchase. She was able to edit my quote about 50000 times without complaining. she's gone above and beyond in every way and I'm a fetch client because of her. I will recommend fetch to my friends because of Amandas outstanding customer service

I cancelled the insurance and they kept billing my cc even though I did not update information with them!

I had zero issues getting insurance payments which made a very stressful experience less stressful.

Aileen was super helpful and informative!