Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 153

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.0
  • 1.9
  • 4.9
  • Count
  • 4
  • 21
  • 153

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: NK

Failure at Customer Service

Fetch Pet has consistently been difficult to deal with. They are first to reject legitimate claim and the claimant always has to contact them back. It seems the corporate policy is to reject first. Having had experience with several insurers over many years, this is the most difficult company I have dealt with. Recently my claim submission was a few days late due to my personal medical condition, therefore it was rejected. There is an ability to have the claim reviewed again and in this case I asked that a supervisor contact me. I received a reply that they would contact me within 24-48 hours. Here it is 5 days later and still no call back.
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4

out of 5

POSTED: | BY: Roxy

Whenever I have phoned with a question…

Whenever I have phoned with a question the staff have been extremely knowledgeable, helpful, friendly and polite. When I have made a claim it went through quickly and efficiently.
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5

out of 5

POSTED: | BY: Britney

Amanda is phenomenal

Amanda is phenomenal! She is nothing short of amazing and a fantastic person. Not only did she make my transition to Fetch so easy, she made it fun! We shared stories and had an amazing chat. The world needs more people like her. Thank you so much Amanda! From one snow baby to another 😊
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5

out of 5

POSTED: | BY: Taylor

I spoke to Amanda Mello today to answer…

I spoke to Amanda Mello today to answer some questions I had about starting insurance for my cats. She was extremely helpful, kind, and made it an decision to sign up with Fetch.
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5

out of 5

POSTED: | BY: Kerry Rousselle

Amanda Mello was so knowledgeable

Amanda Mello was so knowledgeable, kind and polite. She explained how the insurance worked and answered all my questions. I decided to get Fetch insurance, thanks!
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Canada Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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