Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 687

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 1.8
  • 4.9
  • Count
  • 4
  • 18
  • 687

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Donna Disher

The service was excellent

The service was excellent, I wasn't sure what I was asking for when I started but Josh was able to answer the questions I did have and he was very pleasant to work with. I won't be getting my cats until another 2 to 3 months but I want to be prepared.
2

out of 5

POSTED: | BY: Laura Prior

Price increases excessively each year

Too expensive! We have been with Fetch since getting our puppy in 2019 but have decided to cancel our coverage now in 2024. The increases for the past 2 years have been astronomical. In 2024 we were advised our premium was increasing by 44%, putting the premium at over $1k per year. I would understand this for a very old dog who is likely to have health issues, but not for a 5 year old. It's unsustainable to continue with the insurance increasing at this rate. Fortunately, we've never had to use the insurance so I can't comment on that experience, however the website is easy to use and the customer service team reply promptly.
5

out of 5

POSTED: | BY: Donna Johnson-Bishop

Josh Sanaso helped me change my email…

Josh Sanaso helped me change my email address, explained the maintenance program to me for my dog. I decided to add it to Teddy’s plan. Very friendly informed and helpful
5

out of 5

POSTED: | BY: Nora

The customer service was great

The customer service was great. Answered all my questions in details.
5

out of 5

POSTED: | BY: Cass L

Amanda at fetch was awesome!

Amanda provided great service!!! She was very personable and provided great information about fetch insurance and what it covers and answered all my questions and concerns regarding the insurance. Also offered 10% off for having two pets so that was awesome!

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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