Fetch Canada | Pet Insurance Review


out of 5

Number of reviews 139

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.5
  • 1.6
  • 4.9
  • Count
  • 8
  • 25
  • 139

Updated: November 13, 2023

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 370,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit No enrollment fee – cancel anytime. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all

out of 5

POSTED: | BY: Elijah Rhab

They will disagree with your vet on what constitutes a pre existing condition

The company has excellent customer service and their app is very straightforward and easy to use. I also find their policies to be reasonably priced and they allegedly cover a lot. However, that’s where the good ends. I can’t stress this enough, they will disagree with your vet on what constitutes a pre existing condition. Let me repeat that- they will disagree with a licensed veterinarian regarding your pets health. I have all correspondence from my vet in email- the clinic even called their belief of a pre existing condition silly. Put away whatever money the policy costs per month and save yourself the headache of dealing with this company.

out of 5

POSTED: | BY: Joyce-Ann

Would not Recommend

In my experience THE COMPANY DOES EVERYTHING IT CAN TO NOT COVER MEDICAL CLAIMS THE COMPANY IS ALMOST IMPOSSIBLE TO REACH.. Cannot be reached after their hrs, by phone or chat..the 24/7 chat will not take A cancellation requested.. One must call in-Eastern Time I live in Western Canada. And work during regular day hours. Cannot leave a voicemail to have someone return the call. Very difficult to download claims. One os the most stressful and expensive experience for nothing. Date of experience: November 27, 2023

out of 5

POSTED: | BY: Stacey McGaghey

Excellent customer service

Excellent customer service. Highly recommend their services.

out of 5

POSTED: | BY: Peter Fischer

Unbelievable service

I decided to take pet insurance on my 2 month old Biton. I researched several companies and decided on Fetch Insurance. My dog developed a virus fom eating feces fom a skunk or raccoon in our yard. It would have been fatal if not had the best vet care. Thanks to Fetch, they provided the funds needed to get our baby healthy again. I would never hesitate in recommending Fetch to anyone with a dog or cat. I am grateful for their professional service regarding my claim in the timely fashion it was handled.

out of 5



Honestly , this company is so full of garbage and horrible customer service. I keep following up on my claims and get the same answers. I just canceled one of my policies and will be canceling the other one. DON'T buy pet insurance with this company

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats


You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.


$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are 15 days for accidents and illnesses and six months for orthopedic events.


Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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