Fetch Canada | Pet Insurance Review

Amanda Mello was so knowledgeable, kind and polite. She explained how the insurance worked and answered all my questions. I decided to get Fetch insurance, thanks!

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Absolutely awesome! Spoke with Laura from Fetch about assistance with providing medical records through our Vet and she was the most kindest and helpful worker. 100% recommend, as they really care about your pets as if they were they’re own.

Answered questions super clearly, had tons of useful information, very friendly and personable. Really felt like she cared about my cats!

Fetch insurance will interpret their policy to refuse your claims. While I'm sure this does not happen 100% of the time, you do not want to have to fight for coverage when your pet is suffering and need them the most.