Fetch Canada | Pet Insurance Review


out of 5

Number of reviews 149

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.0
  • 1.9
  • 4.9
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  • 4
  • 21
  • 149

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all

out of 5

POSTED: | BY: Alex Zusmanovski

corrupt!! do a deep research before you sign

Avoid choosing Petplan for your pet insurance needs. Despite having coverage for my three cats for seven years, they consistently raise rates annually and possess the authority to make changes at their discretion, as outlined in the policy documents. Recently, upon my cat turning seven, they decreased coverage from 90% to 60%. The customer service experience is abysmal, with unhelpful and impolite representatives, including managers who seem uninformed. Unfortunately, switching to another provider isn't an option due to preexisting condition clauses. Petplan operates with minimal accountability, leaving policyholders powerless. Exercise caution when selecting a pet insurance provider, as once committed, options become limited. Numerous negative reviews echo my sentiments, revealing a pattern of dissatisfaction with Petplan's practices.

out of 5

POSTED: | BY: cindy cheng


If you have a pet that has any genetic issues that could be identified from the second you bring them to the vet for their initial visit. DO NOT GET PET INSURANCE IT IS A COMPLETE WASTE OF YOUR TIME AND MONEY. They're going to claim that it is a pre-existing condition from before your insurance starts and won't cover it no matter what you or your vet says. Because let's be honest who gets pet insurance before they get their pet in hand plus for the insurance to be active you have to get them the medical records anyways. So make sure you look through your pet's medical records before you buy pet insurance because if anything has been sited in the records and it becomes the issue in the future, well you are hooped. Our pet has a growth deformity that needed surgery to fix it will potentially cost us from 6k to potentially 20-30k. You would think that this is something that was unpredicted and what this is meant to help you cover but nope. The rep at Fetch tried to help me set up a call with management to see if it was worth going through the appeal process. Not once did I get a return call from them, I only got a hold of a manager once I called back the 3rd time after 2 weeks and 2 requests to talk to management. I waited on the cancellation line for 20 minutes but the second I called their help desk line someone picked up right away. They are not in the business to help you, so if you have a specialty pet or a pet that is genetically predisposed to issues. SAVE YOUR MONEY get a credit card for pet bills or start a savings fund for them. Because the few thousands of dollars I have spent on insurance for my pets have just gone down the drain.

out of 5

POSTED: | BY: Amanda L Butz

Joshua Sabado was very helpful with…

Joshua Sabado was very helpful with answering all my questions concerning my pet insurance. He was kind, patient and respectful.

out of 5

POSTED: | BY: Jill Downton

I called back to ask why my quotes were…

I called back to ask why my quotes were 2 different prices and was not given an answer why.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats


You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.


$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.


Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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