Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 153

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.0
  • 1.9
  • 4.9
  • Count
  • 4
  • 21
  • 153

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Kim Nielsen

Josh was absolutely amazing to deal…

Josh was absolutely amazing to deal with. I called because o recently purchased pet insurance from a different company but wanted to find out more about what Fetch had to offer. He answers all my questions and explained very clearly all the features of Fetch insurance. He made me feel very comfortable with changing my previous pet insurance. I appreciated his calm and friendly manner on the phone. A great experience!
1

out of 5

POSTED: | BY: Netta Buczek-Phua

A BIG SCAM

Submitted claim more than a month ago and Fetch has not reimbursed a single penny! It’s been the worst experience I’ve ever encountered with an insurance company. 15 days is what they claim as the waiting period to receive reimbursements. After numerous emails, I received one a few days ago, informing me that I don’t have the required documents to process payment. Which means I’ll have to wait another 15 days from the day I re-submitted the ‘missing’ documents, plus the month lost! This feels like a big scam causing me so much anxiety and frustration. My son, who owns the sister of my puppy, submitted the exact same documents as I did and was reimbursed a couple of weeks ago! So I’ve had to contact my vet asking for SOAP, which the vet clinics do not provide to owners, to forward it to FETCH. They’ve sent me several emails informing me that my claim was under review (after I put in the first claim). So why wasn’t I informed earlier about this so-called missing SOAP document? It boggles my mind as to why my son was not required to provide this information. If I could give zero stars I would. It feels like they randomly pick certain clients to delay or deny payment as part of their operation. I DO NOT RECOMMEND THIS PET INSURANCE!!
5

out of 5

POSTED: | BY: Lisa Warren

Happy with Fetch!!!…

I signed up for Fetch Pet insurance today!!! Monica Ramos answered all my questions and dispelled any hesitations. She is personable and compassionate and made me feel like I made a very wise investment in my dog’s health today!!! Thanks again Monica!
5

out of 5

POSTED: | BY: Jennifer

Joshua Sabado was amazing and helped me get both of my dogs all signed up. He gave me options but let me choose what I wanted.

Joshua Sabado was amazing and helped me sign up both my dogs. The process was easy and no high sell tactics. Just facts and options. Price is reasonable too.
5

out of 5

POSTED: | BY: Chaya Cooperberg

Amanda was super knowledgeable

Amanda was super knowledgeable, helpful and passionate about her work

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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