Figo's cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. 

Average customer rating

8.0 Out of 10
60 Days 1 Year Lifetime
Rating 5.6 7.9 8.0
Count 17 105 138

Figo Pet Insurance

10
Out of 10
Recommended
Posted: 04/14/2018
By:
Jesse Bergenbaum

Amazing insurance. Best decision we could of made after we got our rescue. The customer service is great, which gives you the option to text and have an actual conversation. The claim processing time is also quick. We just put a claim in after taking our...

Injury/illness

Ear Problem

Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Under a year
10
Out of 10
Recommended
Posted: 04/13/2018
By:
Michael Tranni

Our cat had a 3,000 dollar surgery and we filed the claim and figo got back to us and approved the claim on the same day! Reimbursed us 100% and when we called their customer service line they were friendly and very helpful. We drained our savings for...

Injury/illness
Salivary surgery
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Under a year
10
Out of 10
Recommended
Posted: 03/28/2018
By:
Denise Kirshenbaum

Our dog got hit by a car and had to have surgery to repair her broken front leg. Also had an infection and some additional sugary to remove plate and screws at a later date. Completely covered. Very easy filing process and the return happened in a very...

Injury/illness
Hi by car. Broken leg. Complications
Claim Amount
Over $1000
Breed

Border Collie

Age of Pet
Under a year
10
Out of 10
Recommended
Posted: 03/21/2018
By:
Michele

Very easy to use and always responsive and honest. Have recommended to others!!

Injury/illness
Injury, surgery
Claim Amount
Over $1000
Breed

French Bulldog

Age of Pet
1 - 8
Monthly Cost

$9 - $135, depending on your chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.   

The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $10,000, $14,000 or unlimited depending on your chosen plan.

Deductible

$50, $100, $200 or $500 annually.

Age Limits

Pet must be at least 6 weeks old to enroll. 

Pet must be at least 6 weeks old to enroll.   

No upper age limits apply.

Waiting Period

Coverage begins 5 days after policy for accidents. For illness claims, a policy waiting period of 14 days applies, while a waiting period of 6 months applies for conditions involving cruciates and patellas. 6-month waiting period for knees can be waived with a healthy knee exam within first 30 days of policy effective date.

Exclusions

Pre-existing conditions are not covered.  

Curable pre-existing conditions are covered if symptom free for 12 months.

Hereditary chronic and congenital conditions, holistic therapy, behavioral therapy, lost pet, pet mortality and hip dysplasia are all covered. 

Figo is committed to helping pets and their families enjoy their lives together. 

Figo's cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.

With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.