Figo | Pet Insurance Review

4.4

out of 5

Number of reviews 2,495

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 2.6
  • 4.4
  • Count
  • 2
  • 5
  • 2,495

Updated: November 13, 2023

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
3

out of 5

POSTED: | BY: Daphne

So many questions

I don't understand the insureance or how to navigate anything for help. We are hoping that nothing major happens, because we have so many questions.
5

out of 5

POSTED: | BY: Francisca Chavez

Affordable Quality Health Insurance

THANK YOU! It feels good to know my grandCat (Mei) has quality health insurance for an affordable rate- My daughter and I are grateful!
5

out of 5

POSTED: | BY: Jeannie

We are very pleased with the services…

We are very pleased with the services of Figo! We recommend your services to all our friends. Thank you!
1

out of 5

POSTED: | BY: Unhappy Customer

STILL waiting for the $75 teeth…

STILL waiting for the $75 teeth cleaning for one of our two dogs. Unfortunately, it’s barel 1 star sit has been very difficult getting reimbursement. Highly considering cancelling monthly payments for 2 dogs. It’s just too much effort of resubmit records for simple dental cleaning. We were asked to send the same information 3x and only received reimbursement for 1 pet.
5

out of 5

POSTED: | BY: Jen S

Figo Insurance has been great for our…

Figo Insurance has been great for our family! They have covered our few issues this past year without problem. Their coverage is peace of mind in case of anything happening to our two fur babies. We found the claim process to be efficient, easy to follow and clearly outlined. We are very, very happy with Figo! Highly recommend to other fur baby parents! Thank you Figo!

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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