5
out of 5
POSTED: | BY: customer
They're the best
Fast and amazing customer service
4.4
out of 5
Number of reviews 1,785
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
1
out of 5
POSTED: | BY: customer
No explanation
No explanation, all claims are denied. Even the annual exam fee of $25 is pending for doctors’ explanation.
1
out of 5
POSTED: | BY: customer
Waste of money
Waste of money, they don’t cover anything. Save your money and just pay out of pocket.
5
out of 5
POSTED: | BY: customer
Payments within days
Figo is amazing - they make it easy to make claims, make payments within days, and give fair and clear reasons for their decisions. We've made both routine and emergency claims with them for our 1 year old golden and can count on them for a good dog insurance policy.
1
out of 5
POSTED: | BY: Vanesa
I was charge insurance for every single…
I was charge insurance for every single month for a year and when I needed the coverage it did it work for few days of policy difference.I’m so disappointed.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
- Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
- Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
- We now have a wellness option
- We have a diminishing deductible
- Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.