Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.5 9.4 9.1
Count 333 1649 4880

Pets Best

1
Out of 10
Insurer: Pets Best
Posted: 03/19/2019
By:
Robert Curry

Don't waste your money! Our Golden slipped on the ice this winter tore her ACC or ACL claim denied nothing covered

Injury/illness
Claim Amount
Breed

Golden Retriever

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Best
Posted: 03/18/2019
By:
Simone

They are absolutely horrible with claims. Pay every month to have to fight every time u need to put in a claim. Would NOT recommend their services.

Injury/illness
Claim Amount
Breed

Boykin Spaniel

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 03/18/2019
By:
JoEllen O'Reilly

I can’t recommend Pets Best enough! Our young English Bulldog had a succession of medical incidents which cost us much more than we were prepared for. Pets Best not only reimbursed us most of the cost, they did it within a week. It’s such a comfort to...

Injury/illness
Claim Amount
Breed

English Bulldog

Age of Pet
1 - 8
9
Out of 10
Recommended
Insurer: Pets Best
Posted: 03/15/2019
By:
Judith Zinn

I HAVE BEEN A PETSBEST CUSTOMER FOR MANY YEARS AND RECOMMENDED THIS COMPANY TO OTHER PET OWNERS. I GET A MULTI-PET DISCOUNT FOR MY FOUR CATS AND ONE DOG AND THE COMPANY PERMITS SEMI-ANNUAL PAYMENTS FOR EACH POLICY.

ONCE YOU'RE FAMILIAR WITH THE CLAIMS...

Injury/illness

Bladder

URINARY BLOCKAGE NECESSITATING SEVERAL DAYS OF HOSPITALIZATION UNTIL KIDNEY VALUES STABLIZED.
Claim Amount
Over $1000
Breed

Siamese

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.