Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 6.7 6.7 9.1
Count 57 280 6782

Pets Best Pet Insurance Reviews

10
Out of 10
Recommended
Posted: 04/09/2021
By:
Mary
Caballero

I've come to really trust Pet's Best Insurance after the last year I've been a customer. My dog has been diagnosed with a health issue and they have been reliable for each and every claim I've submitted for the routine exams and specialty care he has...

Injury/illness
Claim Amount
Breed

Mixed Breed Small (10-20 Lbs)

Age of Pet
Over 8 years
10
Out of 10
Recommended
Posted: 04/09/2021
By:
Wendy
Soriano

Super easy and quick service. I submitted my two claims and got a quick response and reimbursement.

Injury/illness
Claim Amount
Breed

Maltese

Age of Pet
1 - 8
3
Out of 10
Posted: 04/06/2021
By:
rodney
lamb

Pathetic!! Raised my policy 33% last yr and my dog is healthy. The FEW times I have tried to get $$$ back is almost ALWAYS so sad, too bad!!! When I first got them used to tell as many as possible about them. THAT has changed!!!

Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.