Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.0 Out of 10
60 Days 1 Year Lifetime
Rating 8.6 9.4 9.0
Count 43 1020 3254

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 04/20/2018
By:
Ally Aycock

When I adopted my dog 3 years ago, I knew I wanted pet insurance. My friends and family were always paying high vet bills for common pet problems so insurance was a no brainer for me. I reasearched a number of companies and decided Pets Best offered the...

Injury/illness

Ear Problem

Skin problem

Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 04/19/2018
By:
Cindy

I love PetsBest because they make it very easy to file a claim and they are very quick to reimburse me. I chose the Best Wellness plan because I like the fact that I can take my chihuahua Jax to the vet once a yr for a thorough wellness exam and i get...

Injury/illness
Wellness exam, vaccinations and flea/tick and heartworm preventativesm
Claim Amount
$100 - $500
Breed

Chihuahua

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 04/14/2018
By:
Yvonne Trout

Representatives very polite and helpful. Fast pay on claims

Injury/illness
Vaccines
Claim Amount
Under $100
Breed

Shih Tzu

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 04/14/2018
By:
Victoria Powell

We visited our veterinarian on Monday for the annual routine check-up and vaccinations. I filed the claim on Tuesday, and by Friday, the direct deposit was already being processed. Now THAT is what I call excellent customer service!!!

Injury/illness
Routine / Preventative Care visit
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.