Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 7.1 7.4 9.1
Count 34 275 6662

Pets Best

1
Out of 10
Insurer: Pets Best
Posted: 11/23/2020
By:
Betty

Dont go with this place 
They are ok when your pet is young but wait tell they get older 
been with this company for twenty years My pup is 12years old
can down with cancer 
they pup my bill up $180.00 more that top it off to 770.00 a month 
and thy...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
1
Out of 10
Insurer: Pets Best
Posted: 11/22/2020
By:
Taylor

I bought this insurance because it seemed as though they would cover a wide variety of things. After purchasing a year's worth of insurance at once and filing a claim a bit afterwards, I had to wait for over a month to hear anything about my claims. My...

Injury/illness
Claim Amount
Breed

Persian

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 11/21/2020
By:
Tiffany McEwen

I’ve been extremely impressed with Pets Best! The ease of filing a claim and getting payment has been a lot easier than I expected. I’ve had to file several claims over the last 2.5 years that my dog has had this insurance and the process has been...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 11/21/2020
By:
Brooke

After searching through reviews, and pros and cons for several pet insurance options, we landed on Pets Best. Our kids had been begging for a pup for years and it was the only thing on the Christmas list complete with dog food, a dog bowl and a pooper...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Under a year
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.