Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 6.8 6.7 9.1
Count 56 280 6784

Pets Best Pet Insurance Reviews

10
Out of 10
Recommended
Posted: 04/14/2021
By:
Denise
Libretta

Great job by all!!! I would recommend Pets Best! Fast reimbursements! Easy to submit claims! Gets back to customer quick! Awesome thus far!

Injury/illness
Claim Amount
Breed

English Retriever

Age of Pet
Under a year
6
Out of 10
Posted: 04/13/2021
By:
Ina
Smith

I believe the point of insurance is not to worry about financial hardship for your pet. Claims takes too long and the excuse is that people are adopting pets and there is not enough staff to process claims quickly enough. I will be finding a new insurance...

Injury/illness
Claim Amount
Breed

Shiba Inu

Age of Pet
Under a year
10
Out of 10
Recommended
Posted: 04/09/2021
By:
Mary
Caballero

I've come to really trust Pet's Best Insurance after the last year I've been a customer. My dog has been diagnosed with a health issue and they have been reliable for each and every claim I've submitted for the routine exams and specialty care he has...

Injury/illness
Claim Amount
Breed

Mixed Breed Small (10-20 Lbs)

Age of Pet
Over 8 years
10
Out of 10
Recommended
Posted: 04/09/2021
By:
Wendy
Soriano

Super easy and quick service. I submitted my two claims and got a quick response and reimbursement.

Injury/illness
Claim Amount
Breed

Maltese

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.