Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 7.8 8.9 9.1
Count 41 888 6559

Pets Best

2
Out of 10
Insurer: Pets Best
Posted: 07/08/2020
By:
Shannon

I purchased the PetsBest policy for my puppy due to the great reviews, but so far I've only had a hassle. My first claim was denied because they didn't even take time to look through the receipt and see that it wasn't just for wellness but also a...

Injury/illness
Claim Amount
Breed

Cockapoo

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 07/07/2020
By:
GEORGE D BRUCE

Super company, highly recommend.

Injury/illness
Claim Amount
Breed

Maltese

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 07/03/2020
By:
Joan A Berry

I have had other pet insurance companies and Pets Best is by far the best. Easy claim service, pretty quick reimbursement ( used to be a bit faster, but I'm sure they have more claims now than when I started with them). They have denied a couple of...

Injury/illness
Claim Amount
Breed

Shetland Sheepdog

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 07/03/2020
By:
Kathy

My Doberman went into Torsion (AKA Bloat) at 6 PM, right after our regular Vet closed so we rushed him to the closest emergency Clinic where they performed emergency surgery to untwist his stomach and save his life. I knew Pets Best had my back so I didn...

Injury/illness
Claim Amount
Breed

Doberman

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.