Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

8.9 Out of 10
60 Days 1 Year Lifetime
Rating 8.4 8.8 8.9
Count 70 485 3450

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/17/2018
By:
Boot Sessoms

To all interested in Pet Insurance, I have been with this Company for yrs. I've renctly had too file multiple claims in a matter of weeks. They were handled promptly and quickly no questions ask. I HIGHLY RECOMMEND this awesome Company Pets Best

Injury/illness
Claim Amount
$500 - $1000
Breed

Shih Tzu

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/16/2018
By:
Pete Earsman

2 visits to NCState emergency, 3 more to different vets. Total cost close to $5000.00 we received 80% back and Kentou is doing much better. Thank you Pets Best for your excellent response, we highly recommend them to all pet owners!!! Lauren and Pete.

Injury/illness

Eye problem

Gastritis/vomiting

Enteritis/diarrhea

Claim Amount
Over $1000
Breed

Akita

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/15/2018
By:
Nancy Conzola

I had previously signed up with another pet insurance company, but it was very expensive and they payouts were infrequent. When I changed to Pets Best I was surprised to see a quick response and almost always a check. I would highly recommend Pets Best...

Injury/illness
Claim Amount
$100 - $500
Breed

Maltese

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/15/2018
By:
Dara

I got pet insurance for my puppy several weeks after I got here. I decided to do the Wellness plan as well and it has been great. They are very quick with claim acceptance, clear with reasons why they will or won't pay and I receive my payment in my bank...

Injury/illness
Bloodwork, microchip and spay
Claim Amount
$100 - $500
Breed

Goldendoodle

Age of Pet
Under a year
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.