Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 7.9 9.4 9.2
Count 72 1978 5943

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/17/2019
By:
Beverley Murdock

My ongoing interaction with this company has been positive. The agents are friendly and helpful. My claims have been handled promptly and correctly. I am happy with the service from Pets Best.

Injury/illness
Claim Amount
Breed

Labrador Retriever

Age of Pet
Over 8 years
1
Out of 10
Insurer: Pets Best
Posted: 10/17/2019
By:
Jolene

It has taken them two months to process my claim. They have denied tests pertinent to the discovery and treatment of my cat's aggressive mammary cancer, despite advertising they cover all cancer illness and treatment.This company doesn't treat your pets...

Injury/illness
Claim Amount
Breed

Russian Blue

Age of Pet
Over 8 years
1
Out of 10
Insurer: Pets Best
Posted: 10/16/2019
By:
Mary Joyce

I cancelled my policy October 4 -19 and they won't even send me my Refund check. I have called 6 times and they all say is another 21 days!! They want to keep my money for there interest. in there bank !! This company is a Scam!! Don't get involved with...

Injury/illness
Claim Amount
Breed

Cavalier King Charles Spaniel

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.