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  2. Pets Best Pet Insurance Reviews

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

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Average customer rating

9.0 Out of 10
60 Days 1 Year Lifetime
Rating 5.1 6.1 9.0
Count 30 279 6899
1
 Out of 10

Waste of Money

Insurer: Pets Best Pet Insurance Reviews
Posted: 09/19/2021
By:
Bianca
Isom

Waste of money monthly. Pets Best covers very little and is not worth the cost. You’re honestly better off and putting the money you pay a month towards treatment.

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Injury/illness
Claim Amount
Breed

Mixed Breed Small (10-20 Lbs)

Age of Pet
Under a year
1
 Out of 10

Do not expect any reimbursement

Insurer: Pets Best Pet Insurance Reviews
Posted: 09/18/2021
By:
Jim
Salyer

Little if any reimbursement cannot drop part of the policy very long tome for claim processing

Did you find this review helpful?
Injury/illness
Claim Amount
Breed

Collie - Rough

Age of Pet
1 - 8
10
 Out of 10

Scam company

Insurer: Pets Best Pet Insurance Reviews
Posted: 09/16/2021
By:
Sam
Elyafe

Scam company. 4 claims has been denied!!

Did you find this review helpful?
Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
Under a year
1
 Out of 10

PEST WORST INSURANCE

Insurer: Pets Best Pet Insurance Reviews
Posted: 09/15/2021
By:
SANDRINE
AUBERT

they are the worst
on their web they said it take 5 days to get a check
such a lie it takes months.................... and you dont get your money they always find a way to screw u
if you don t pay your policy on time what s gonna happen????

Did you find this review helpful?
Injury/illness
Claim Amount
Breed

French Bulldog

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

 

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