Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.1 9.5 9.2
Count 133 2194 5703

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 08/14/2019
By:
Brittany Fairchild

I love the ease of setting up the customized plan I wanted! I was able to choose my deductible $100 my reimbursement of 90% and my Unlimited annual amout. To top it all off they accept CareCredit as a form of setting up monthly payments! This was just...

Injury/illness
Claim Amount
Breed

Domestic Shorthair

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 08/08/2019
By:
Amber

I love this company! My 3 year old had a tear in her ligament & had to have surgery. I got a pre-authorization from Pets Best before we moved forward with the surgery. After the surgery was done we got reimbursed quickly. On top of that, she randomly...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Best
Posted: 08/08/2019
By:
Emanuel Vainer

Terrible customer service. I purchased insurance in February , in August I had to take the dog to the doctor and this insurance company is not processing a claim . This insurance company is a scam. Please be aware!!!
The dog got sick on Saturday and I...

Injury/illness
Claim Amount
Breed

Belgian Shepherd Malinois

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 08/06/2019
By:
John

Denied accident claim.

Injury/illness
Claim Amount
Breed

Yorkshire Terrier

Age of Pet
Over 8 years
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.