Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

8.9 Out of 10
60 Days 1 Year Lifetime
Rating 8.8 9.2 8.9
Count 45 669 3365

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 08/13/2018
By:
Susan Lauterjung

My dog had a "fever of unknown origin". Her temperature and white blood cells were extremely high. We incurred a huge amount of vet bills, reaching our maximum benefit in two weeks. PetsBest response to the claims I filed was beyond all my expectations...

Injury/illness
Claim Amount
Over $1000
Breed

Labradoodle

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 08/10/2018
By:
Kim Owens

Great experience with Pets Best. Staff was friendly and helpful, claims processing was quick.

Highly recommend

Injury/illness
Autoimmune Hemolytic Anemia
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 08/09/2018
By:
Miriam Hinton

Filing a claim was the easiest. Appreciate the speed at which my claim was processed.

Injury/illness
Health/Wellness exam
Claim Amount
$100 - $500
Breed

Siberian

Age of Pet
Under a year
6
Out of 10
Recommended
Insurer: Pets Best
Posted: 08/08/2018
By:
Karen Marsh

Every one seems really friendly but it’s been several weeks since I sent in a claim n it’s still listed as processing
When I called the lady said they only needed to call the vet s office.
It’s taken a long time

Injury/illness

Bladder

Claim Amount
$100 - $500
Breed

German Shepherd

Age of Pet
Under a year
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.