Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.0 Out of 10
60 Days 1 Year Lifetime
Rating 8.0 9.4 9.0
Count 48 1249 3206

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 02/20/2018
By:
Donna Gatlin

This has been the best experience ever since a lump was found in my dog's chest. Many tests and Pets Best has paid on my claims which helps us out with all the tests that have had to be performed.

Injury/illness

Cancer

Claim Amount
Over $1000
Breed

Dachshund

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 02/14/2018
By:
Miriam Hansen

Pets Best is wonderful. Our poor pup got pretty sick and we racked up quite a vet bill. We had so many questions since this was our first time dealing with a health issue for our dog and the customer service reps were so prompt and answered the phone...

Injury/illness

Gastritis/vomiting

Enteritis/diarrhea

Claim Amount
Over $1000
Breed

Australian Cattle Dog

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 02/13/2018
By:
Brett Stone

I've only had Pets Best insurance for a month now (I prepaid for a year and signed up for a wellness plan); however in that month my Yorkie has been to the vet once for booster shots and my bill ended up being 69 cents after insurance. I also purchased a...

Injury/illness
Wellness Claim, Booster Shots
Claim Amount
Under $100
Breed

Yorkshire Terrier

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 02/07/2018
By:
Matthew Manganelli

Filed our claim, it was incredibly easy! The customer service is awesome, and we had our money back within days! 10/10 would recommend

Injury/illness
Wellness
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
Under a year
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.