Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.3 9.3 9.1
Count 153 1183 4360

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 01/21/2019
By:
Julie

I have actually had all of my Pets (5 - 4 cats one dog) insured after having the unfortunate life experience of NOT having insurance and feeling like money was too much of a factor in medical decisions. I had VIP in the past and was very disappointed....

Injury/illness
Liver problem
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 01/21/2019
By:
Phillip

Our Husky was perfectly healthy, passing health test with flying colors. One day he suffered a sudden, acute prostatitis and abdominal abscess. He underwent emergency surgery but unfortunately he was too sick and ultimately passed away. During difficult...

Injury/illness
prostatitis
Claim Amount
Over $1000
Breed

Siberian Husky

Age of Pet
Over 8 years
1
Out of 10
Insurer: Pets Best
Posted: 01/20/2019
By:
Jean Heller

The agent who set up my policy lied to me about coverage and the company refused to pay my first claim. Two different forms I got from them gave me two different reasons for rejecting the claim. So not only did they lie about coverage, they couldn't even...

Injury/illness

Gastritis/vomiting

Claim Amount
Over $1000
Breed

American Shorthair

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 01/20/2019
By:
Angie Zapata

It's been almost 3 years that I signed up with Pets Best for my dog Sam. I have nothing but good things to say. Also very easy to complete a claim and very clear on what is and what is not covered.

Injury/illness
Claim Amount
Under $100
Breed

Rottweiler

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.