Pets Best | Pet Insurance Review

On the surface Pets Best seems like a great insurance to have. Submitting a claim is easy. They process them relatively quickly IF you provide the medical notes. They tend to classify EVERYTHING POSSIBLE as an allergy so they can classify as pre-existing. An ear infection that needs anti-yeast medication is clearly not a seasonal allergy. So you have to watch claims carefully and submit appeals which is a lot of extra work.

I am so grateful for our dog's medical team and everyone at Pets Best! It is not easy to see your pet in pain and discomfort. The customer care team and Pets Best supported me throughout these difficulties and helped me understand the claims process, and the unlimited cap on our coverage is making it possible for us to give our dog the medical care he needs for the rest of his life. Our first set of claims added up to $2,700, just to figure out what was wrong and get the meds he needs. Pets Best paid out, as promised, and made the claims process easy! Thank you to everyone at Pets Best and thank you to all the amazing doctors and specialists who are providing such great care for our beloved pup!

I am not really happy with Pets Best. I pay a lot in premiums, but it seems nothing is covered. When they do cover anything, it is only a partial coverage and that is applied to the deductible. With only a small "covered amount" applied to the deductible, it is almost impossible to meet that deductible. The return on investment is low to nonexistent. With that said, I am sure that if there was a major illness or accident, that this insurance would be invaluable. I will keep this insurance for now and presently supplement this policy with a program through my vet's office.

I'm trying to get more brochures you dropped off at our hospital. Big Tujunga Veterinary Hospital

Grateful to Pet's Best! My two kitties were recently sick, one was critically ill and had to go to Veterinary ER. A 2 week illness, between the 2 cats was $2,400. Pet's Best reimbursed me over $1,885. I had deductables and 10% coinsurance, but the most comforting thing, was knowing I did not have to put one of my animals diwn due to cost! THANK YOU PET'S BEST!