Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,698

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sarah

Highly satisfied customer

Pet's best it is awesome. Luckily, I have never had to file a claim for accident or illness. But I have the wellness policy and I have had nothing but good things to say. I tell as many people as I can about pets best. Every time I file a claim, the process is super simple, and my reimbursement is sent to me very promptly!
5

out of 5

POSTED: | BY: Karen

Owner

"Our dog had to have his second knee repaired just five months after the first one. Pets Best reimbursed the expected amount in just a few short days. Submitting claims is easy and their explanation always straight forward. Any time someone asks about pet insurance I ALWAYS recommend Pets Best! "
5

out of 5

VETERINARIAN: Park Ridge Animal Hospital

POSTED: | BY: Dana

Time Improvement

Pet's Best has ramped up their claim process!
5

out of 5

VETERINARIAN: Mt Rose Animal Hospital

POSTED: | BY: Gretchen

Poor Edgar

"Edgar got into an altercation with another dog and had a number of bites on his shoulder and hind leg. Pets Best took care of the claim quickly and the EOB was clear and concise in explaining any deductions, i.e. deductible and my portion of the payment responsibility. I have never had a problem with any claim that I have submitted to Pets Best. I have all three of my pups insured through them and can recommend them without reservation."
5

out of 5

VETERINARIAN: Purdue University Small Animal Hospital

POSTED: | BY: Jan

Awesome pet insurance!

Thank God for Pets Best insurance! No one ever plans to have a sweet puppy that has a very rare disease. If not for Pets Best, I’m not sure what her outcome would have been. She is able to get the very best care available!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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