Pets Best | Pet Insurance Review

I have had Pets Best for over 4 years. I never had pet insurance but got it when I got my greyhound. I initially picked Pets Best as they were partnered with Care Credit. She is very healthy and I have thankfully not had any issues with her health which makes me question the expense of pet insurance. However, I adopted a senior greyhound, who was re homed to me. I got a Pets Best policy on her and although it is very expensive due to her age, it has been a godsend. She was attacked and spent several days in the emergency vet to the tune of thousands of dollars. It was such a relief to have Pets Best reimburse the majority of the cost. As a former professional athlete, she benefits from acupuncture and laser therapy, Pets Best covers the majority of those costs. I am able to choose what coverage is right for each dog and when the Pets Best representatives have been very helpful in choosing coverage and giving payment options. Finally, Pets Best is usually very prompt with their explanation of benefits and payments.

Had to take my young Boston Terrier in for an acute emergency. Received excellent care and compassion. I was able to submit for insurance reimbursement quickly and easily. All around great experience at the vet and with Pets Best!

My cat has had multiple health problems but thanks to excellent veterinarians, he is on the mend. Having Pets Best insurance has been a true blessing.

I'm very satisfied with the experience with Pets Best. The process for filing claims is quick and easy and the customer service has been good, too. I'm happy I made the decision to purchase insurance for my beloved pup through Pets Best

Very easy to file claims, and I got very quick responses on the status of the claims. In addition to filing my claims online, I also spoke to a customer representative on the phone because I had a few questions. He was extremely helpful and pleasant. I really appreciate that