Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,757

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: R.L.V.

Pet’s Best!

Having this insurance made all the difference. I first heard about it from my Progressive car insurance. At the beginning it did take a minute to get reimbursed ( I think it was busy due to Summer) but after that all the claims were reimbursed in a timely manner. My beloved Max passed, so no longer have the insurance as of this week, but even during cancellation, they were caring and compassionate. If you have a pet, I recommend PetBest, the name says it all! I’m so grateful for having the Elite coverage for when I needed it.
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5

out of 5

VETERINARIAN: Arab Veterinary Hospital

POSTED: | BY: Kellie Prater

Such an easy process!

After having precious dogs with health issues, we purchased insurance for our current pups. Our 2 year old developed kidney stones and needed unexpected vet care. It was easy to upload our claims and they were processed quickly. Fast payment was wonderful, especially knowing that she will need follow up appointments with additional charges.
5

out of 5

POSTED: | BY: Alone at the Spire

Easy. Trusting. Prompt.

Extremely concise. Quickly executed claim, and promptly completed on their end. Would recommend highly.
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5

out of 5

VETERINARIAN: Boundary Bay Veterinary Specialty Hospital

POSTED: | BY: Ken Pike

Sweetie

Nothing but good to say about Pet's Best! You won't be disappointed with their coverage and customer service!
5

out of 5

POSTED: | BY: Douglas Cote

Fast and easy process

Process to submit claim was easy to complete and the explanation of benefits was clear and easy to understand
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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