Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,398

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Len Brown

You were quick and efficient

You were quick and efficient. Doesn't get better.
5

out of 5

POSTED: | BY: Carmen

Peace of mind to have this coverage

Peace of mind to have this coverage, and Pet Best makes e process so easy, they are efficient and compassionate. Love them! Grateful!
5

out of 5

POSTED: | BY: jeff scott

There is never a problem getting my…

There is never a problem getting my reimbursement. No questions asked. The reimbursement comes quickly.
5

out of 5

POSTED: | BY: John

Outstanding Beginning

Outstanding Beginning Signing up was easy, submitting the initial vet visit claim was easy, and payment for my claim was in my bank account 48 hours later. Simply amazing...really well done by the team at Pets Best. Have already recommended you to others!!
5

out of 5

POSTED: | BY: Milan Ireland

Handled with Care

I recently submitted claims that were unfortunately about the untimely passing of my beloved pet. In difficult times like that, the last thing I wanted to deal with was pushback or back and forth from an insurance company - luckily with Pets Best, everything was easy. I was able to quickly submit the claims, forward records, and receive my pay out all without having to get on the phone and haggle and explain details of a deeply tragic and sensitive topic. My claims were processed quickly, and they even took it upon themselves to reimburse and prorate my payment for the month that my beloved pet had passed without even having me ask. Attention to detail like that is such a welcome experience. I will be recommending Pets Best to everyone I know with a fur baby

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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