Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,728

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Animal Medical Center of Seattle

POSTED: | BY: Victoria Earle

My Frenchie with IVDD

This was the second time I have needed to file a claim for my Frenchie, Twinkie who was diagnosed with IVDD. She underwent surgery both times and the claim process was seamless and reimbursement was quick. I am thankful to Pets Best for helping me save my Twinkie.
5

out of 5

VETERINARIAN: Westside Animal Clinic PC

POSTED: | BY: Richard Hausvik

Parker's - Neutering

PetsBest provided a fast & easy claim service with a quick response and reimbursement!
5

out of 5

POSTED: | BY: Alex B

Transparent and Responsive

After providing the invoice and separate proof of payment for my dog’s surgery, Pet’s Best emailed me in a few days an itemized explanation of benefits explaining the coverage and reimbursement. I received reimbursement less than a week after the document was issued. Pet insurance isn’t cheap, which makes it even more important for things to work right when I need it.
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5

out of 5

POSTED: | BY: Jenifer N.

BEST DECISION TO PROTECT YOUR PETS AND YOUR WALLET

Always quick with reimbursement. This insurance has saved us several times for our pets. Best decision you could ever do to protect them!
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5

out of 5

VETERINARIAN: Riverside Veterinary Clinic

POSTED: | BY: Paula Patton

Eye Injury

My dog unexpectedly was poked by weeds or something similar by an eyelid. It became infected. Pet's Best covered 90% of the vet visit and medication. It's the unexpected issues that are covered I am glad for coverage.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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