Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,698

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: SAHO Owasso Animal Hospital

POSTED: | BY: Sharon

Te Ata's neck surgery

"Te Ata herniated C2 & C3 cervical disks and became paralyzed 2 years ago. Pets Best covered 90% of all bills, including surgery and rehab, after a $250 deductible. They payed bills in a timely matter and were easy to talk too. Over $12,000 later I have an 8 year old doberman that runs like the wind and does not look like she ever had a catastrophic accident. Pets Best enabled me to give her the best care with no problems."
5

out of 5

POSTED: | BY: Caitlin

We are so grateful for Pets Best!

Our dogs have been insured with Pets Best for 4 years and each time we've had to submit a claim, we have received a response within a reasonable time and received payment within 30 days. This is such a relief to us when we are spending thousands of dollars on surgery. We recommend Pets Best to all our friends and family.
5

out of 5

VETERINARIAN: SAGE Veterinary Centers - Redwood City

POSTED: | BY: Teresa

#1 Pet Insurance ...PetsBest

They are very fast and efficient on processing your claims.
5

out of 5

VETERINARIAN: Island Veterinary Group

POSTED: | BY: Emily

Fast and easy

PetsBest makes me feel safe, knowing my kitties are covered. PetsBest has already proven extremely beneficial when my kitty became ill. I've been able to afford their care, thanks to PetsBest. Absolutely worth every penny of premium. Claim process is fast and easy. Thank you!
5

out of 5

VETERINARIAN: BluePearl Pet Hospital

POSTED: | BY: Robin

Awesome Pet Insurance

Our dog Freddie has been covered by PetsBest insurance for over four years now. Our monthly payments fall right within our household budget. Customer service via email and telephone is excellent. PetsBest is always very customer-focused. Every explanation of benefits is very detailed. Choosing PetsBest for Freddie's insurance needs was one of the best decisions we made as a pet owner. Thank you! We highly recommend PetsBest for any dog owner looking for a customer-friendly insurance.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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