Pets Best | Pet Insurance Review

My 6-year-old pitbull mix Honeybee suddenly collapsed one night and we rushed her to the ER. She had bleeding in her abdomen and fluid around her heart - three different ER vets thought she had aggressive cancer and suggested euthanasia. We were not prepared to make such a drastic decision, and because of her pet insurance we were able to take the second, more costly route: have the ER stabilize her so we could get her in to an internal medicine specialist. When we saw the specialist, he performed multiple tests and ultimately confirmed that she does not have cancer. He could not tell us what caused the sudden issue - it could be something as simple as "swallowing a honeybee" (ironic) - and had not seen anything like it in his 40 years of practice. But now, just a few days later, Honeybee is already back to her normal, energetic self. Because we had the cushion of pet insurance to help pay for the ER and specialist expenses, we were able to take the time needed to ultimately save a vital member of our family. Less than two weeks since the original episode, we have already received almost all the reimbursement related to these expenses. Thank you for ensuring we have more time with our sweet girl.

PetsBest payed up over $20,000.00 for my Yorkie's radiation treatment and, to my surprise, they did not drop me but instead they renewed my insurance! I highly recommend them to every dog owner.

So far, we have had a wonderful experience with Pets Best Insurance. The website is easy to use, and filing a claim is simple. The response time was quick, and reimbursement was reasonable.

I've been with Pets Best for almost 4 years now and the coverage and cost have been very reasonable. Unfortunately one of my dogs who I adopted that was born in a shelter, ended up developing many genetic chronic health issues that have not been cheap to treat and maintain his comfort level at only 3 years old, but having this insurance has made it possible for me to give him the best quality of life possible and still put food on the table. My other dog was born in the same shelter and her bills don't come close to his, but the policy still pays for itself with her and any accident or illness she has had. Affordable vet care is such a struggle right now, and Pets Best is making it possible to keep my dogs as healthy as possible. My own real complaint was the time it took for claims to be processed and money reimbursed, they have really stepped up their game on that after the last customer satisfaction survey. They are still a longer waiting time than most companies, but it is much shorter now, but the coverage makes up for it. I'm extremely grateful for Pets Best and getting the insurance plan as soon as I adopted my pups was the best decision I could have ever made for them.

Prompt service and claims reimbursement with reasonable premium fees