Pets Best | Pet Insurance Review

This company will do anything it can to get out of paying a valid claim- You can call them the UNited Healthcare of pet insurance

Very disappointed in the length of time it took to settle my claim.

My dog was unfortunately diagnosed with lymphoma earlier this year. It was an incredibly difficult and emotional time for our family, and the last thing we wanted to worry about was the financial burden of treatment. Thankfully, we had enrolled in a Pets Best insurance plan well before the diagnosis, and that decision turned out to be one of the best we've ever made for our dog. Pets Best covered 90% of our dog’s medical bills, including chemotherapy, medications, and emergency visits. The claims process was incredibly smooth and efficient. There was full transparency throughout the entire process, and we always felt supported. Having Pets Best truly allowed us to focus on our dog’s health and comfort, instead of stressing about finances. We are so grateful for their excellent service, and I highly recommend this insurance to any pet parent. It gave us peace of mind when we needed it most.

Prompt response to claim submitted. Unfortunately, had to make a claim due to rattle snake bite, and pleased with the prompt response received. Now waiting for reimbursement, which should be 5-10 days.

Our 17+ year old Miniature Schnauzer just passed away. We bought her health insurance policy when she was 9 weeks old. Though I know that no similar policy exists today but our long experience with Pets Best was the best experience we have ever had with any health insurers human or pets. They paid all of her claims without dispute or questions which in the last year included her hydro and laser therapy which kept her mobile until she passed. She had access to the best specialists including her cardiologist, ophthalmologist, neuro, internist and general vet. Despite her increasing medical bills as she aged that far exceeded the premiums they always paid her claims and allowed her to enjoy a long, happy and healthy life We and Cooper thank Pets Best for being there.