Pets Best | Pet Insurance Review

Two years in a row when she was 6 and now 7, my girl required surgery. Pets Best electronic claim filing is a breeze, turn around a matter of days, and direct deposit claim payment.

I finally submitted a claim for my dogs vet visits since it seems like she may have a bit of a allergy and ear issue. I submitted her vet records and bills and the very next day after I submitted them I got my rate increase with my renewal that was coming due. My rate increased by $122! The "explanation" for the increase is due to age. My dog isn't even 3 years old. It's pretty shady due to the fact that you can't go find another pet insurance due to their "Pre-Existing" clause. So my only option that I was told is I can change my coverage to lower my premium! That was the solution, So Now I will file and contact the department of insurance because this is a shady way to do business, not to mention they aren't allowed to increase rates due to filed claims. Absolutely disguested because they will continue to increase the rates year after year.

Pets Best truly is great in handling claims and customer service. I've never used pet insurance in 30 years of owning pets and I'm totally glad I do now.

I have been paying for this insurance for 4 years now and recently submitted several claims for my dog. I reached my $500 deductible, was reimbursed $21 for one claim and then my next claim was denied because they said it isn’t covered, but would be applied to the deductible I already met. What a complete waste of money. Do yourself a favor and set aside monthly what your premium would be in case of emergency. That will serve you MUCH better than this ridiculousness. .

I purchased Pets Best insurance for my dogs last year, and if it were not for them, I would not still have one of my dogs today. Their plans are very affordable, and payment is issued in a timely manner. I would recommend them to anyone