Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,398

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: Kerry

I did a lot of research on pet…

I did a lot of research on pet insurance companies before I chose Pet's. Best, I have to say I was a bit disappointed at the length of time it took to process my claim. I submitted my claim January 5th and My reimbursement didn't come until January 13th. I believe. Small is the reimbursement was it took an awful lot of time when it should have taken A few days
5

out of 5

POSTED: | BY: Ashley Brunson

Diabetes Emergency

I had a medical emergency with our pup Dexter. He was diagnosed with diabetes but he was admitted into the hospital for 3 days to regulate him. That costed me 5,710 dollars and had it not been for pets best i would have had to surrender him to the vet. Thank you Pets Best for helping us when we needed it most!!!
5

out of 5

POSTED: | BY: Donn Weinholtz

Good coverage.

I am very pleased with the fact that our claim was paid promptly and at the rate, as advertised. As our vet bill was rising, it was comforting to know that we had insurance backing us up.
5

out of 5

VETERINARIAN: Eclipse Specialty & Emergency Pet Care

POSTED: | BY: Alisa Abraham

Pets Best saved our cat & our savings!

Without Pets Best insurance we would not have been able to afford the care needed to save our dearly loved cat. She's basically our baby and knowing that we could rely on Pets Best allowed us to prioritize her care and follow the recommendations of the medical professionals who treated her.
5

out of 5

VETERINARIAN: Las Sendas Animal Hospital & Grooming

POSTED: | BY: Marian Bass

Sandi's Story

"In October, my sweet rescue dog, Sandi, was diagnosed with chronic kidney disease. She went through all kinds of diagnostic tests, and various medications have been tried to slow down the disease. Thanks to Pets Best, I have never hesitated to take Sandi to my amazing veterinary clinic, Las Sendas Animal Hospital and Grooming, nor had to decline a medication because it wasn't in my budget. Pets Best has been there to support Sandi and me through all of the medical procedures. The claims process is speedy and the turn around for reimbursement is short. We are so appreciative of that! Sandi has been having fluid injections twice a week since October, and she is doing well. The veterinarians and the techs and staff at Las Sendas Animal Hospital and Grooming truly love Sandi, and she gets outstanding care there. She has her good days and bad days, but she still loves her walks and chasing birds in the yard. Thank you, Pets Best, for giving me more time with the dearest dog in the world. Love, Marian Bass and Sandi "

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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