Pets Best | Pet Insurance Review

4.5

out of 5

Number of reviews 7,317

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.9
  • 3.3
  • 4.5
  • Count
  • 22
  • 124
  • 7,317

Updated: January 26, 2024

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Jill Schmidt

They do an excellent job at reviewing…

They do an excellent job at reviewing claims in a timely manner. I haven’t had any issues with them and recommend them to all of my friends with pets.
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5

out of 5

POSTED: | BY: Chris

Great pet insurance!

Very easy to use, great customer service and very transparent. No hidden fees or surprises. Great insurance!
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5

out of 5

POSTED: | BY: Kailani

Highly Recommend!

Honestly the best pet insurance company! Easy to file claims, great coverage for our two fur babies, and claims are processed so efficiently. For example I just filed a claim on Monday and it already was processed. Could not recommend enough!
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5

out of 5

POSTED: | BY: Ruthie Wagner

Easy service

Great app and great insurance
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5

out of 5

POSTED: | BY: Sara Stickle

Easy to use and fast processing

The claims process is easy and they’re quite timely in their reimbursement (a month or less). I honestly can’t imagine using any other pet insurance company!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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