Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,574

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Prospect Animal Clinic

POSTED: | BY: Tracy Lear

Pets Best is the BEST

Big thanks for allowing peace of mind during a rough year with cancer and recovery with our sweet boy. I recommend everyone have pet insurance and Pets Best was amazing.
5

out of 5

VETERINARIAN:

POSTED: | BY: Alicia Cunningham

Easy to process claim

Very quick response. The explanation of benefits broke everything down perfectly.
5

out of 5

POSTED: | BY: Donna Holt

new puppy

A new 10 week old puppy and my first experience with pet insurance. New puppy well exam and started required shots. This was affordable and so very easy to submit claims. I received my reimbursement within the timeframe stated,
3

out of 5

POSTED: | BY: David Kennedy

Pets Best only covered $195 of my $420…

Pets Best only covered $195 of my $420 vet bill.
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5

out of 5

POSTED: | BY: Amy

Helpful for our puppy's 1st year

I have a 1-year-old dog and have had Pet's Best for about 9 months and they have been very easy to work with. Our puppy has gotten into a few things and we have used and appreciated having this insurance. It has been easy to submit claims and receive reimbursement. We are very pleased with Pet's Best.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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