Pets Best | Pet Insurance Review

I have had trouble being reimbursed for anything and everything. They consider an ear infection a preexisting condition. They have denied everything I have sent in.

Ive never used pet insurance before so I had to do a lot of research to figure out which one I wanted to use. I settled on PetsBest with high hopes for my fur babies being taken care of. I bought them a few months worth of their flea, tick and heartworm prevention but couldn't figure out how to submit a claim for an online medication order. I contacted PetsBest using their online chat system, and they were beyond friendly and helpful. I had so many questions about the process but they helped me through everything and I made my claim successfully. Received the payment within the promised time frame, too! They're already very stellar and I am excited they will be taking care of us and our babies! Thank you, Pets Best!

I have had other pet insurance companies in the past who did everything they could to avoid paying my claim. I have received a substantial amount of money from my insurance provider and actually sometimes wonder how they are making any money because my dog had a $3,000 claim for cancer surgery and I believe about 2/3 of that was paid by insurance. I was extremely happy and have also been very happy with the claim payments on my 1 year old puppy's wellness plan.

There is a spend down first before insurance even covers anything. Then if you don't have any history on the dog you insured you need to take them to the vet for a whole year before they will even think about covering the bill. I was told by the insurance just pay into it you never know once you meet the 500.00 and the vet has seen the dog enough then we will start to cover what insurance covers. So in other words I pay and pay insurance month and the vet bill until insurance said they will start to cover.

i have Pets Best since 8 weeks old, i have compared many insurance companies like all insurance they will not cover preexisting condition. They are good price and they included office visit and rechecks which is great for sickness or illness and they have only a year deductible not by claim. if you need pet insurance then get when puppy most important dont wait till older. I never did pet insurance before but today there are some many companies out there but you really need to compare and read and watch. I have 90 percent pay back and 200 year ded and unlimited i pay 33.00 a month for a mixed breed. when you get into certain breeds they are more expensive also. Pet best have paid all my claims and rechecks and they pay within 2 weeks also. I AM GLAD I HAVE THEM. i dont do wellness plans it not worth it to me