Figo | Pet Insurance Review

I have been so extremely happy with Figo...I have never had such a wonderful agent look after me and my furry best friend. Brittany Feldman has gone above and beyond to ensure my Winn Dixie is well taken care of and my worries have been put to rest. Life is crazy fast and really hard...I have LOVED having a company help with the process of taking care of the ones we love. I would recommend Figo to everyone who loves and cares for our special buddies...they are a company who wants to help and most of all CARES! In the world today...we don't get as much personal touch and Figo has been able to bring that wonderful concept back to us. Thank you Brittany Feldman and Thank you Figo!

Figo has been great! My dog suddenly started having major problems with being listless and not wanting to go for walks! Figo paid for all of the tests that my dog needed and it helped to know that Figo was there for my dog. Judy Pacheco reached out to check on my dog and that is such an excellent part of their customer service. It shows they truly care about their clients! Figo is the best pet insurance!

With two cats, and knowing the history of pet health care costs through long experience, pet insurance seemed like a no-brainer. After reviewing the available options, the logical solution was to choose Figo. Why? Figo offers the most affordable and accessible plans. When you do the math, it makes good financial sense. More significantly though, as anyone who has ever filed an insurance claim knows, the claims process is usually not the most pleasant experience between a consumer and the insurer. But I have found that Figo has turned that notion on its head. Claims are incredibly easy to file, amazingly quick turnaround time is also a big plus. What really clinched it for me was the customer service reps. They are not only friendly, courteous and super helpful, some of them know oodles about pet health, all of which makes every call a great experience. I cannot find any reason to go back to the old insurance model, especially when I can do everything from my iPhone. (Too bad for the cats, we can't conduct their vet visits from an iPhone.)

It was an absolute pleasure speaking with Jennifer. She was warm, welcoming, and answered all of my questions most effectively. Before calling Figo, I had done my research and narrowed my choices down to Figo and another company. Before I actually spoke to Jennifer, I reviewed the FAQs myself before asking Jennifer a few questions posted on this section. I did this to ensure that the representatives were well versed in their company policies and could readily answer questions should I ever need to reach out to a live representative. She aced the exam, and because of this and my interaction with Jennifer, I decided to choose Figo as our pet insurance carrier. Golnessa thanks you Jennifer!

Jennifer is great... she followed up with me after our phone all