Fetch Canada | Pet Insurance Review

I was so happy with Fetch and the quick response regarding my claims. Some of them were approved and some of them not, fair enough. The only claim that I’m not happy with the follow up and response was for a neuter surgery. I’m fully aware that the insurance doesn’t cover that if I want to fix my dog just because. In my case, my dog has been struggling with some issues where he has been bleeding and the vet mentioned that could be a problem with the prostate and the solution would be neuter surgery. Why wouldn’t the insurance cover that when it’s a surgery to fix a current health issue? Since I tried to appeal their decision, I’ve been ghosted. I want a reasonable explanation and I stopped receiving answers. From being an insurance company that I fully recommended all the time, not I’m doubtful of that.

The person took the time to explain things and understood me. Was very kind and took there time with me.

I submitted a claim for my dog and they had approved my claim within 7 days. Very impressed with their service.

I have two cats, Blue and Kona, and I signed up for Fetch to give myself peace of mind in case anything ever happened to my boys—knowing full well I might never need it. About five months ago, Blue started having aggressive episodes, which was totally out of character for him. We ran bloodwork, and everything came back completely normal. The vet suspected anxiety and started him on medication, but after two months, he had another episode. That’s when we were referred to a neurologist—and finally got answers. It turned out Blue was having seizures, and they were presenting as aggression. The journey to get a diagnosis was long, emotional, and expensive. Having Fetch made it possible—and ultimately gave me my sweet boy back. He’s now been on anti-seizure medication for three months with zero episodes. I’ll be a Fetch member for life.

Amanda was fantastic, she made signing up for pet insurance quick and easy. Her friendly expertise put me at ease, and I’m confident my pet is in good hands. Highly recommend her service!