Fetch Canada | Pet Insurance Review


out of 5

Number of reviews 149

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.0
  • 1.9
  • 4.9
  • Count
  • 4
  • 21
  • 149

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all

out of 5

POSTED: | BY: Christine Petrie

Never had a claim paid and wish we’d never gotten insurance

Our premium has jumped to almost $300 per month. We’ve paid an insane amount over the years to not have a single claim ever covered. No phone number to call, just emails back and forth. Wish very much that we had never gotten insurance.

out of 5

POSTED: | BY: Amanda Gates

Joshua did a great job switching over…

Joshua did a great job switching over my dogs policy and explaining what coverages I have as well as explaining the claims process to me.

out of 5

POSTED: | BY: Rosario L Lopez

Excellent Customer Service

Joshua Sabado had provided a clear and detailed coverage of the insurance. He was able to answer my questions in a respectful manner. He showed politeness in our conversation and knowledgeable on his job.

out of 5

POSTED: | BY: Jennifer Babiuk

Amanda is so helpful!

I initially called to inquire about insurance and spoke with Amanda! I wasn’t able to sign up the same day and I called back a week later requesting to speak with her to complete the sign up for Insurance! I did not feel pressured and she answered all my questions! Thank you! Great experience!

out of 5

POSTED: | BY: Jose Gerardo Barron

Extremely dissatisfied with this…

Extremely dissatisfied with this company. Recently insured my 2 cats with this company a month ago by paying the full annual premium quoted. After a month I started seeing some additional charges on my credit card which was strange as I had already paid in full for the year. After calling them I was told that these charges were because "the location we live in may affect the cost of the policy". The silly thing is that the new residence is just 2 blocks distance from my previous address. The main issue here is not just the nonsense of the charge but the fact that at no point were we made aware of this extra amount as we were changing the address or when it would be charged. I will finish the year's policy and be done with this company for good.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats


You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.


$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.


Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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