Fetch Canada | Pet Insurance Review

I am so happy that I decided to call and even happier that it was Nadine that I got to speak with. I just recently got three beautiful maine coon kittens and have another on the way and I was doing research on Canadian Pet Insurance. I had actually narrowed my seach down to Fetch and another popular insurer, based on online information provided. I actually called both companies to figure out what was right for me. The first company was good but in the end, not at all affordable for me, especially when insuring four cats. I needed to up the deductible so high on each condition to get an affordable price, that it started to make more sense to just bank that amount money instead. But then I spoke to Nadine at Fetch and knew I would like her immediately. Together we were able to create a plan that was in my price range, served a much lower deductible and provided 80% coverage on all the things that mattered to be. And in all, it was only half the cost of the other company. I signed up on the spot! As mentioned, Nadine was excellent at her job. She could easily answer all my many questions and even went further and answered the things I didn't ask, but she thought I should know. Nadine has absolutely mastered the art of being both professional AND personable, truly a pleasure to deal with.

I got Fetch Pet Insurance for my dogs first year. I used it only a few times so, I decided to cancel. I emailed them to cancel as I work during thier hours. They REFUSE to cancel unless I talk to a sales rep on the phone. I have never had such an issue with a company in my life.

Lauren M is wonderful. She went through all of Fetch’s offerings, listened to my concerns as a new puppy parent to understand what policy would make the most sense for Hazel now and into the future. I’m excited to have Hazel insured with Fetch for the foreseeable future.

I had a great experience working with Justin on purchasing pet insurance for our new puppy. He was thorough and very supportive through the process. I am very happy with my rate and coverage and look forward to a long relationship with Fetch.

I setup my policy today with Lauren Morton. She was an absolute pleasure to speak with, very concise, patient and well-informed. She ensured I had a complete and thorough understanding of my policy and helped me decide on the best coverage for my 12 week old new Maltipoo pup. Wish I could speak with her every time I need to get in touch with Fetch! Outstanding customer service.