Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 702

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.6
  • 1.9
  • 4.9
  • Count
  • 7
  • 21
  • 702

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Meaghan Hume

Worst service/ product

I've had Fetch Pet Insurance for over a year and there has been an issue with literally every step of the process I've experienced with them. The app does not upload my documents so I constantly have to contact support, the customer support is a maddening chatbot, and when I had to make a claim the insurance provider incorrectly read the vet report and I had to dispute it several times for them to correct it. It takes me hours to do any simple task from updating information to understanding my policy. Not worth it. I'm going to switch.
5

out of 5

POSTED: | BY: D McDowell

We had gotten a new puppy 2 years ago…

We had gotten a new puppy 2 years ago and we signed up with Fetch with their reasonable fees and policy coverages. Our puppy Dakota started having seizures at 1 1/2yrs old and Fetch has been nothing but amazing with the claims process.
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1

out of 5

POSTED: | BY: Irina Sazonova

So disappointed

I have been a customer of theirs for 10 years. My policy premiums increased for over $700 this year (even though I had no claims for the last 8 years). I feel like they are trying to make money by ripping off customers and taking advantage of the love we have for our fur babies. So disappointed. Don’t waste your money.
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1

out of 5

POSTED: | BY: IRINA SAZONOVA

So disappointed.

I have been a customer of theirs for 10 years. My policy premiums increased for over $700 this year (even though I had no claims for the last 8 years). I feel like they are trying to make money by ripping off customers and taking advantage of the love we have for our fur babies. So disappointed. Don’t waste your money.
5

out of 5

POSTED: | BY: Pam Razzano

Professional and Caring

Josh, was so patient with all of our questions and even called me back on time. His professionalism was more than expected and genuinely asked how our day was was so sincere. I will reccomend Fetch and haven't even started to need any insurance yet !
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Canada Pet Insurance detail
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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