1
out of 5
POSTED: | BY: parsa mmm
They misguided me and avoid paying
My dog was involved in a major car accident, and 4 months after she jumped from the couch and hurt her ligament, but they declined my claim because they said this issue is a degenerative disease. I called them up, the advisor told me to file for a reassessment, I did it, and they said we need more documents to show it was from a major accident. I told them it's okay to provide after 180 days. She said yes since you opened up the reassessment in that window, and we need more documents. I gathered all the documents to provide them; it took me about 8 months. They said OOO, it's 180 days after, and we can't do a reassessment. BULLSHIITTT