Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 662

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.2
  • 4.1
  • 4.1
  • Count
  • 36
  • 130
  • 662

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

POSTED: | BY: Anita Toth

Absolute worst

I've probably lost a fews years off my life having to deal with them and I was only with them for 4months. In that time there were no major claims, only x-ray and blood work that I thought would be covered but phone calls led no where and emails kept being ignored. It was mind boggling and I loathed seeing Hello Woof Meow emails that completely ignored any of what I had asked and started the whole circus again of me having to send/phone my questions again. I can't fathom who all of these people are giving positive reviews. The only possible explanation is they're fake reviews and those names have been stolen. Wishing all pets stay healthy and this company goes out of business!
5

out of 5

VETERINARIAN: North End Animal Hospital

POSTED: | BY: Rose Hartnett

Excellent Service

I have had Pets Plus Us for my last 2 dogs. They have been very easy to contact by phone or email. The response is very fast. I submit my claims on line and hear back within 48 hours. I highly recommend Pets Plus Us for Pet Insurnace.
5

out of 5

POSTED: | BY: George Baranowsky

I’m impressed

Submitted a claim for an emergency clinic visit for our 8 month old puppy, which was pretty concerning and traumatic. Claim submitted with all documentation on monday, and was processed and paid by direct deposit on Friday. Impressive service. Thanks.
5

out of 5

POSTED: | BY: Vanita Sharma

Ease of claim

I always thought that insurance was not necessary for my dog but still went on the internet to get a quote and compare different insurances available, while doing the research I found petsplusus to be the one that was best for my pet. Within a couple of getting insurance my fur baby was attacked viciously by a big door and had her whole jaw open. I have never been more grateful that I did the right thing. After getting her surgery, I put in the claim and within a couple of days my claim was reimbursed without any delay or any questions. I am happy that I went with the best and would definitely recommend every pet owner the importance of having insurance for their baby and also to go with perplusus.
5

out of 5

POSTED: | BY: Weatie Rosenlehner

Quick and painless

The claim submission are easy, the turnaround time is lightning fast and the service whenever I call them is extremely helpful. I rave about pets plus us to anyone who will listen and will never go anywhere else for my pet insurance

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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