5
out of 5
POSTED: | BY: Aman Sood
You guys rock
Great and outstanding service every time.
4.1
out of 5
Number of reviews 543
Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.
Learn more about Pets Plus Us plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2
out of 5
POSTED: | BY: Lorina Haro
It is what it is
First issue was during my renewal period I was not able to increase coverage. No one could tell me exactly why that was. Then today on October 3rd calling to speak to a manger about a claim. 1st rep stated, I would not not be able to see what I uploaded because once the claim is closed the documents are removed. I asked for someone that could help me and was told a manager would not be available until tomorrow morning, you will need to submit a new claim. 2nd rep stated the best she can do is have a manager call you back in 48hrs . Finally when I called back selected the option to cancel the policy and then I received a customer rep and requested to make a complaint we only have manager call you back. This is our process. Great so if it is the process then why wasn't it announced when I signed up for the policy . The terms are very clear as to what would or would not be paid so why isn't the lack of management or customer service.
5
out of 5
POSTED: | BY: Britany Duguay
Amazing company
Honestly they are they best they answer all if my questions I love this company they took care of my cat when no one else would
2
out of 5
POSTED: | BY: Valentina Gao
Avoid
They always have many ways to not cover anything
5
out of 5
POSTED: | BY: Sonia Ninala
Miss
Wonderful kind & knowledgeable customer service agents that are truly a pleasure to talk to with any questions about the type of pet insurance your needing.
I will tell my friends to register to PET PLUS US.
Monthly Cost
$19 – $89, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
Waiting Period
Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.
Exclusions
Pre-existing conditions are not covered.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!