Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 662

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.1
  • 4.1
  • 4.1
  • Count
  • 38
  • 135
  • 662

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

VETERINARIAN: Veterinarian Hospital La Prairie Inc.

POSTED: | BY: Chadia El-jechi

Excellent experience

It was so easy to fill the claim online form and the claim was processed and I received the reimbursement within a couple of weeks. I am so glad I have this insurance!
5

out of 5

POSTED: | BY: Virginia Rowden

Excellent, comprehensive no hassle coverage

I have two senior dogs. On has had joint issues since 3 months, the other now has numerous issues as she ages. Many claims and thousands of $ of care, including alternative treatments have been covered without question. Agents have been helpful when I’ve made mistakes in submitting making sure I get the full benefit of the insurance. I’d never own a pet without PPU
5

out of 5

POSTED: | BY: Sandi McGregor Gogo

Best Pet Insurance

This is the best pet insurance. Our dog Bella suddenly became very ill. The vet bills mounted up. Our pet insurance made it easy to submit claims. Claims were all paid in full with no issues. Great company. I highly recommend.
5

out of 5

POSTED: | BY: Jeannie Head

Amazing

I have 2 older dogs, 14.5 and 12.5 years. The oldest has had many health issues and PetsPlusUs has been great. I submit claims through the portal, periodically they request additional medical records which is reasonable and expected. Claims are always paid out on time. We recommended PetsPlusUs to our daughter for her pet and she has had the same positive experience.
1

out of 5

VETERINARIAN: Waves

POSTED: | BY: Natasha Mccormick

Total scam!!!

I bought insurance since I bought my puppy 4 years ago. To insure j was getting what I wanted I talked to the staff to make sure I was getting the right coverage. Now everytime I submit a claim I am denied!!!!!!! I even asked the people on the phone if these are were issues that would be covered and they assured me because my dog is in good health ask has ko pre-existing issues it would be covered and I was still denied!!!! No issues for 4 years, my dog is young and healthy and he jumped down and hurt himself and they won’t cover it!!!! It’s a scam they won’t pay for anything!!! Do not go through this company!!

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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