Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 752

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Theresa Mitchell

So happy with this service

We decided to get pet insurance as more and more people around us were telling us things with their own pet. We are so thankful we did, as not longer after we enrolled our dog had an accident that would have been a large financial strain on our family. The turn around time was amazingly quick, from submitting to receiving refund. I have only had to call into once regarding something else, but the agent was extremly helpful and I'm happy I've chosen PetsPlusUs at this point.
5

out of 5

POSTED: | BY: Oleg Krichevsky

Pets plus us

Good and reliable insurance
1

out of 5

POSTED: | BY: M V

Exclusions

Was a member for a decade but apparently emergency dental surgery isn't covered under our accident and illness policy. I would have been much better served saving the nearly $70 a month on insurance and putting it in my shoebox. I had never made a claim before with them and this is how I was treated. Thanks for the money but we don't cover this emergency care because it's dental, as if that's somehow not urgent. Very disappointed
4

out of 5

POSTED: | BY: sean Simpson

Timely refund

From submitting receipts to getting my refund I really appreciate the efficiency and quick response. Thank you
5

out of 5

POSTED: | BY: Sharon Edge

100% happy as always with customer care, coverage

I've always had excellent customer service with pets plus us. All staff super friendly & knowledgeable. They also helped me Navigate an easier way to submit my claims through the portal. Super patient with my limited experience. Very fast turn around.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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