Pets Plus Us | Pet Insurance Review

4.0

out of 5

Number of reviews 874

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
2

out of 5

POSTED: | BY: Crystal

Took forever to get my documents looked at and approved.

I had to send my invoices about 4 times before they were looked at and approved. I would get an email back, several days later saying "something was wrong with the invoices" and they couldn't fix it right now.
1 comments

POSTED: | BY: Andrea

I’ve been fighting for three months to get my claims, I has to resend the same info multiple times. Then I heard nothing. Contacted them and spoke to someone. He says all was fine and a check was on the way. 2 weeks later I was again asked for the same information I had submitted three times. And the next day they sent me an email waiting since I haven’t sent it, they closed my claim. I’m changing companies I’ve had awful service. I shouldn’t have to fight for something I’m paying g for. I will also be changing my house insurance from them after this experience.

1

out of 5

POSTED: | BY: Anshul

VERY BAD

THE WILL NEVER PAY, RUN!
5

out of 5

VETERINARIAN: Central Animal Emergency Clinic

POSTED: | BY: Byron

Fast reimbursement

Always great service provided and the claims are paid fast. Thank you!
5

out of 5

POSTED: | BY: Tim

Pets plus US easy to deal with so far!

We switched our provider around 6 months ago to Pets Plus Us and recently had to submit a claim. I hadn't realized that I had to possibly send in medical records once we became a client (which I didn't do) but the insurance company requested them directly and our claim was processed quickly and I received a payment in the mail within days. I'm very happy with the service and lack of red tape or any issues from the "small print".
5

out of 5

POSTED: | BY: Perry

Pet+Us Best Service and Support

Pet+Us very responsive, provide great explanation and reasoning behind claim decisions. Would recommend them to any pet owner.
Please leave a review

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
Provider website

Get a quote today

Leave a review