Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 682

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 20
  • 131
  • 682

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

VETERINARIAN: Carter Vet

POSTED: | BY: Heather Ferguson

Amazing Service and Claim Process is Simple

We have had the pleasure of having full coverage for our Whippet since we got him 3 years ago. In that time we have had more than one emergency claim. The process for claims is very simple and easy. We have never had any trouble and the customer service agents are always extremely helpful and understanding. Pets Plus Us insurance saved our dog's life. Thanks for all that you do.
1

out of 5

POSTED: | BY: Alexander Husarewych

Scam

I'm disappointed with Pet Plus' misleading policy on euthanasia coverage. Despite claiming to cover actual costs, the reality is a mere $100 limit, leaving pet owners with unexpected financial burdens during a difficult time. This discrepancy undermines trust in their advertised benefits.
5

out of 5

POSTED: | BY: Sarah Mazza

Excellent Customer Service

We have had insurance through Pets Plus Us for the last 10 years. They have been kind, friendly and supportive throughout the duration. Our Doxie Bull and Chow Chow German Shepherd mixes came to us with several health issues and injuries. Pets Plus Us covered their claims fairly and promptly. We lost our Doxie Bull in July and our Chow mix last week. This has been a very difficult time for our family. The team at Pets Plus Us have been kind and supportive in our loss. Thank you so much. I would highly recommend them to anyone looking for insurance for their fur baby.
5

out of 5

VETERINARIAN: Vet ER + Gardian Vet Hospital

POSTED: | BY: James Nichols

Insurance for pets is a necessity

As a Field Trial team there was always the possibility of injury in our sport and I took out insurance on Tundra just in case. Fortunately Tundra finished his career as an Amateur Field Trial Champion with out any major injury. One evening while relaxing at home, Tundra started to show signed of discomfort and less than two hours later he was in severe distress and showing signs of a bloated stomach. A quick trip to the ER was required.. Needless to say this illness is very serious and could cause death. Tundra has fully recovered and is back to old self. The treatment cost many thousand of dollars and without the assistance of Tundras insurance I would be financially devastated.
5

out of 5

VETERINARIAN: Stayner veterinarian

POSTED: | BY: Crystal Campbell

Excellent Insurance

Our entire family uses Pets Plus Us premium plan. Sadly my 11 year old pup required extensive surgery this year. While the best outcome is her continued recovery it’s also peace of mind that we have a great insurance plan and we have never had a bad experience. Nothing but positive praise.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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