Thors medication
very pleased with the process ordering medication, first call in the medication to Pets Best, 2nd they send medication over to vet for approval, 3rd Pets Best sends medication to my house. 4th all with no problems. Very happy with Pets Best Insurance everybody you talk to there are very nice and helpful.
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Great Service for my Puppy and Cat!
I've had Pets Best ever since getting my puppy. She's had her typical puppy things taken care of quickly and with very good communication when I had questions. When she got hurt I knew that's my insurance would come through! I'll update this if that changes but it's been a year with no issues!
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Definitely recommend
I don’t typically leave reviews but I never had any issues with MetLife! I genuinely enjoy their great customer service and how they try their best to answer all of your questions, even the stupid ones! As a person who works in customer service, I typically stick to companies that have superior customer service. I discovered metlife because it was one of my former employer’s benefits!
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Pets Best is awesome!
I’m so glad to have Pets Best insurance for my dog. You never know what’s ahead for your pet, and Pets Best took great care of us when my dog had an unexpected illness and injuries. Fast reimbursement for my veterinary expenses. Thank you!
- INSURER:
Pets Best
- POSTED: 01/16/2025
- BY: Barbara
- BREED: Irish Setter
- AGE OF PET: 4 - 6
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Helping Journey
"Our beautiful samoyed Journey came to our family due to conditions that were not ideal for such a wonderful dog. Each time we had to contact Pet's Best, they explained clearly how the reimbursement would or would not be processed We have been fortunate that Pets Best has been so helpful to us during some serious times."
- INSURER:
Pets Best
- POSTED: 01/16/2025
- BY: Margaret
- BREED: Samoyed
- AGE OF PET: Over 11 years
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Allergic Dog
Our young beauty was found to be allergic to basically everything and has to place her on special food (prescription food) and MetLife has covered everything. We could not be happier with MetLife. They have covered all tests, meds and food per our agreed contract.
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Reliable and easy
Healthy Paws came through at the start of a holiday week when my 4 year old corgi needed emergency surgery for a small bowel obstruction. They quickly approved and paid the claim for the original Emergency Vet and transfer to the University of Pennsylvania School of Veterinary Medicine for the surgery and 4 day stay in the ICU after he developed aspiration pneumonia. The overall bill was $12,286.97. Healthy Paws checked on my dog after the surgery and have been great. I would not hesitate to recommend them.
- INSURER:
Healthy Paws
- POSTED: 01/15/2025
- BY: Judith
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 4 - 6
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PetsBest is the Best
I almost always procrastinate and don't file for claims until the end of the year, however PetsBest is still very responsive and provides feedback within days. Everything that I felt should be covered is covered under my plan and we always meet deductible. If you have a fur baby let the team at PetsBest handle it they will make it right!!!
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Pet owner
Excellent service. Claim process quickly. I’m very satisfied with Pet insurance Met Life. I highly recommend to pet owners should buy pet insurance for your pets with MetLife.
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