216,974+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,974 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,974 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,791 reviews

4.9
Healthy Paws

11,077 reviews

4.9
Fetch

5,407 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,940 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 07, 2020

Good quality service claims paid in timely manner

Good quality service, claims paid in timely manner

Insurer: Trupanion

By: Janet

Useful
January 07, 2020

Trupanion this far has been fair in reimbursing me!

Trupanion this far has been fair in reimbursing me!

Insurer: Trupanion

By: Pat

Useful
January 07, 2020

Jan Hauer

It works really well to have the Animal Hospital bill you, and the reimbursement appear in my checking account. I need to go back and submit the invoices where we did not ask the hospital to bill you. Thanks.

Insurer: Trupanion

By: Jan

Useful
January 07, 2020

You guys are always available and ready to answer all my questions

You guys are always available and ready to answer all my questions

Insurer: Trupanion

By: Jodell

Useful
January 07, 2020

Thanks Trupanion every one.

The woman on the phone Kathy was beyond sensitive intelligent empathic helpful everything a woman that's working in her job title position should be I give her a 10 and I don't give anybody a 10 she's a special special person and I'm thankful to have spoken to her through this critical time when my dog is passing. Her heart came through as well as your professionalism. Please if you would tell her special thank you from Dr. hays/scott

Insurer: Trupanion

By: Scott

Useful
January 07, 2020

Good service most of the time!

Good service, most of the time!

Insurer: Trupanion

By:

Useful
January 07, 2020

First bad experience in 9 years

I made a claim on a condition my pet was diagnosed with in the fall that I had already met the deductible for and was told it was a '�new condition'� and started a new deductible. I might have caused confusion because I called it arthritis the second time and degenerative joint disease/cervical pain the first time, but when I emailed to explain they're the same condition I got no response. Also, I'm disappointed to learn your policy on rx diets is only to cover them for the first 2 months. It doesn't make sense to me because no other prescription is treated this way, seems a little inconsistent with the comprehensive coverage I'm used to expecting from Trupanion. Honestly I'm a bit frustrated with the whole experience this claim and it comes at a bad time - I was about to sign up my new kitten and I also opened my own practice and had been planning to advocate for pet insurance. I'm putting a pin in that for now if Trupanion is going to start getting sticky on things that should be covered. Insurance companies have a reputation for that kind of behaviour, and I've never had an issue for the last 9 years so I'm hoping it's not the start of a trend.

Insurer: Trupanion

By: Carly

Useful
January 07, 2020

everyone I have spoken to on the phone from Trupanion is very kind compassionate and helpful

everyone I have spoken to on the phone from Trupanion is very kind, compassionate and helpful

Insurer: Trupanion

By: Sheryl

Useful
January 06, 2020

Extremely helpful with geat follow up.

I have had excellent service from Embrace. They were very helpful when explaining what they could offer, patiently answering all my questions. They have been very fair in processing the claims I have sent. They are also very good about follow up regarding the status of claims.

Insurer: Embrace

By: Marilyn

Useful
January 06, 2020

Review

Good customer service and follow up

Insurer: Hartville

By: Shaikat

Useful

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