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Wrong information from trupanion rep
When I talked to the representative before I went with trupanion, I was specifically told the spay of my dog would NOT be covered. However, I was told that the labs for the spay WOULD BE covered. I found out that was not true so I feel very misled right now with trupanion.
Insurer: Trupanion
By: Jackie
No fuss, honest pet insurance
After meeting the deductible, my claims have all been handled quickly and fairly, according to the guidelines. There has never been a quibble that I had to deal with. Very professional!
Insurer: Trupanion
By: Alexandra
5 would be neutral - so the 4 is less than neutral.
5 would be neutral - so the 4 is less than neutral. I called for clarification and unfortunately got a rather vague response - something along the lines of it might be covered - you should get pre-approval - which could be granted as long as it's not a pre-existing condition. We've been with Trupanion since 2015 and we submitted our first claim in 2019 for this condition which you paid out with the condition deductible - so I would imagine you might have enough information to communicate more clearly without the disclaimers... I'm taking my pet to the vet again today and I look forward to seeing exactly how you address our claim so I can post our experience on petinsurance.com.
Insurer: Trupanion
By: Chris
I GIVE HIM A FIVE
I GIVE HIM A FIVE. HE WAS GOOD
Insurer: Prudent Pet
By: Belinda
We have been very pleased with the…
We have been very pleased with the services from ASPCA Pet Insurance.
Insurer: ASPCA
By: EMMETT
Very happy with ASPCA insurance
Very happy with ASPCA insurance
Insurer: ASPCA
By: Lana S
Great to work with during very trying…
Great to work with during very trying times. Did not dispute charges and paid promptly.
Insurer: ASPCA
By: Brian King
Did what they were suppose to do
Did what they were suppose to do - paid the claims as per the insurance policy.
Insurer: ASPCA
By: Peter
They have been very good at taking care…
They have been very good at taking care of my dogs medical expenses.
Insurer: ASPCA
By: Cam Dickson
Easy and convenient
The insurance policy is easy to understand, and the claims process via mobile app is intuitive and convenient. When I called regarding the status of my claim, the rep asked about our kitty, and was pleasant and very helpful. I am very glad that we are insured with ASPCA/Chubb!
Insurer: ASPCA
By: jennifer b.