Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,446 total


Verified May 17, 2026

The first time we used the insurance…

The first time we used the insurance for Spirit, we received excellent help in complaining the required form and were provided with a refund even though the form had multiple vet invoices.

Insurer: Spot

By: CusH Cooktomer

Verified May 16, 2026

Easy and prompt

Easy cl as ins process. Prompt decisions provided. Well done!

Insurer: Trupanion

By: Bob L

Verified May 16, 2026

So thankful to have this insurance and…

So thankful to have this insurance and the communication and extra ease in processing has been so nice during a very emotional time

Insurer: Trupanion

By: Annie

Verified May 16, 2026

No Nonsense!

We submitted our claim and it was a no nononsense process for the approval. They did not hassle or argue anything which was the last thing we needed after having a pretty big surgery on our boy. Thank you Spot for making it so easy and stress free to get our refund.

Insurer: Spot

By: Josiah Brewer

Verified May 16, 2026

Quick response

Quick response

Insurer: Spot

By: Marlene

Verified May 16, 2026

Claim process is intuitive and very…

Claim process is intuitive and very easy to do. Claim response is very quick and clear .

Insurer: Spot

By: Jeffrey

Verified May 16, 2026

Have pet must have

The confidence and the ease of making a claim has kept me with met pet. This insurance has saved me so many dollars in regards to my pet a must have.

Insurer: MetLife

By: Mark Washington

Verified May 16, 2026

Being told you are missing Mando’s…

Being told you are missing Mando’s Explanation of Benefits showing that your pet had coverage with your previous provider for this condition ( hypothryoidism). I have previously uploaded complete history for Mando. Also this current claim has nothing to do with hypothryoidism and he doesn't have hypothryoidism. I'm not sure where this came from. Bloodword was to confirm that he didn't have it as we didn't know what was causing his pain.

Insurer: MetLife

By: Tony Volpentest

Verified May 16, 2026

Easy to send in a claim in

Easy to send in a claim in, and fast response with processing claim. Highly recommend!

Insurer: Spot

By: David Schurba

Verified May 16, 2026

I had a lot of trouble for a long time…

I had a lot of trouble for a long time with demands made for additional documentation until someone finally made the correct description of what was needed. Since then, it has gone smoothly with the unfortunate bills my dog has needed for the first time with you.

Insurer: MetLife

By: David & Lily

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