Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Nationwide pet insurance has saved us
Nationwide pet insurance has saved us. Our young dog has had a few unexpected and costly issues this year - an illness of IMPA that made him really sick and also an abscess on his hind foot. Nationwide claims are incredibly easy to file, and they process them quickly. The quick reimbursements have taken much of the added financial stress off our shoulders so we can focus on our pup’s care.
Insurer: Nationwide
By: customer
Quality ServiceThey were quick to review my claim b/c…
They were quick to review my claim b/c of emergency surgery on my 5 month old Puppy. Well worth the charge each month for his well being. Thank you for your concern and prompt payout to my veterinary services.
Insurer: Trupanion
By: Jody
End of Life Care
My beautiful 15 year old dog needed to be helped over the rainbow bridge. When I let Pet's Best know about this, they reimbursed my prorated annual payment I had just made a few months before. I honestly didn't think that would happen, because I don't think most insurance companies will do that, much less do it without me even asking for it. It was an enormous blessing in an otherwise terribly painful time. I am very grateful, Pets Best.
Insurer: Pets Best
By: Sharon
I have had Pets Best for years
I have had Pets Best for years. They recently got bought out by another company and it has gone completely downhill. I can't recommend them anymore. I would switch my cat to another insurance if I could but he has pre-existing conditions so I have to keep them. All future animals will go on another insurance plan with a company that is not owned by this corporate outfit. The customer service is terrible- it used to be outstanding. They don't care anymore. I filed a wellness claim and they reprocessed it again incorrectly. I am done calling in and dealing with this. In the past wellness and illness claims could be sent together and they knew how to process it correctly- now they don't know what they are doing with claims or even what your policy includes. If you are looking for a good pet insurance- look elsewhere.
Insurer: Pets Best
By: Dwayne Duell-Waite
Looks for every angle to reject/Fraud
Looks for every angle to reject. If this were human medicine there would be specific ICD9 and ICD10 codes so that allergies have specificity, trupanion does none of this, one leg: every issue in the leg, one allergy must mean all from food, anaphylaxis or seasonal, outdoor. For the monthly cost, save your cash and pay in cash, after all 150 a month and a seven hundred ductible for one issue only? Lots of money the state insurance commissioner and the FTC should look at.
Insurer: Trupanion
By: Brad
It was great and fast service
It was great and fast service, I’m very happy, thank you 🙏
Insurer: Sonnet
By: Amanda fitzell
Claims denied because "despite repeated…
Claims denied because "despite repeated attempts they could not verify information with my vet." Despite sending over ~40 pages of PDFs for the last 2 years health on my pet, and super weird how whenever I call the vet they answer? In effect, if they want to deny your claim they can just say "sorry we totally tried calling but then like, no one answered? weird right anyways MONEY PLEASE" Stay far, far away from this garbage company. What a total joke. PS: Bonus points for -- in the year 2026 -- being one of those awesome companies that will happily let you sign up friction-free online, but if you want to cancel they make you call them. That alone is a red flag.
Insurer: ASPCA
By: Teo Dell'Amico
You reimbursed us for expenses quickly
You reimbursed us for expenses quickly. The payments were generous. The service was excellent
Insurer: Trupanion
By: Laura
Very pleased to be a policy holder
Very pleased to be a policy holder. Puppy ate a toy and required surgery.
Insurer: MetLife
By: KARLA Schultz
The money was wired extremely fast
The money was wired extremely fast, the claims went through in a week. I was expecting at least a month to collect a check, I am impressed. Now only if my dog would stop needing to see the vet.
Insurer: MetLife
By: customer