Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Lightening fast claim processing
Lightening fast claim processing, user friendly app, and truly pay and reimburse as clearly detailed in policy. I also love that I can customize coverage to fit our needs. Highly recommend
Insurer: Spot
By: Emilie Albert
The form is uncomplicated and I found I…
The form is uncomplicated and I found I didn’t have to wait so much for my reimbursement.
Insurer: Spot
By: Zoraida Gonzalez
All is going well so far except that…
All is going well so far except that the claims process takes much longer than that of my previous pet insurance.
Insurer: Spot
By: Jeff Moisant
I submitted my claim and received a…
I submitted my claim and received a response that it was processed within two weeks. everything was quite easy and I did not have any difficulty submitting my claimm
Insurer: Spot
By: Jason
Pets Best is gone down hill 😢
This pet insurance company used to be great. I’ve been with them for over 15 years, but lately things have really gone downhill. The app has become a total disaster compared to previous years — it only works when it wants to. Claims that used to take just a few days are now taking weeks or even months, even for simple vaccination reimbursements. It’s just not the same company experience anymore. I’m still staying with them hoping things improve, but so far I honestly haven’t seen much change. Even customer service has gotten worse compared to what it used to be. Maybe it’s because the company has grown so much over the years, I don’t know, but I truly hope they can get things back on track.
Insurer: Pets Best
By: Ih Ra
Very rarely do they cover anything
Very rarely do they cover anything. waste of money
Insurer: Pets Best
By: FKI
The best option by far
After using a few other pet insurance companies and having less than ideal experiences, I can confidently say that Prudent Pet far exceeds the low bar I had set for expectations. First, they’re affordable! The coverage is excellent for the price I pay. They’ve covered things I didn’t think would be covered. The claims submission process is easy, and the turnaround on re-payment is just days most of the time. Other insurers I’ve dealt with I’ve had to wait weeks or even months to be reimbursed! Most importantly, a human actually answers the phone when you call and everyone I’ve dealt with there over the past few years has been so pleasant and so kind no matter the question or issue. I really can’t say enough good things and as a dog owner for the last twenty years, I recommend them to everyone.
Insurer: Prudent Pet
By: Amanda O
Highly recommend
We didn’t really need pet insurance much until this past year when our dog got sick. During such a stressful time trying to focus on getting him healthy again, Healthy Paws made the process seamless and easy. They were honestly the least of our worries. The claims process was simple, fast, and reliable. Claims were reviewed and approved very quickly, and the explanations provided were always clear and detailed. Having that support during a difficult time gave us so much peace of mind. We’re very grateful we chose Healthy Paws and we highly recommend them to other pet owners.
Insurer: Healthy Paws
By: Amanda P
So Glad I have Pets Pest!
Pets Best is GREAT! I dont know what I would have done without their coverage. They have covered all of my dog's illnesses since we signed up when Kobe was just a baby. From sick vet visits, surgery and even rehab, its never a problem. I am also so grateful that their submission and reimbursement process is so easy. I wish so many other things in my life were this easy. Please continue doing all the great things you do!