Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,345 total


Verified April 15, 2026

Ease in submitting my claim and rapid…

Ease in submitting my claim and rapid response from you. I’m looking forward to the reimbursement in a few days

Insurer: Spot

By: Janice Navarro

Verified April 15, 2026

Easy to understand and from all I read…

Easy to understand and from all I read they seemto be very fair in their coverage and their charges.

Insurer: Pumpkin

By: Linda Decker

Verified April 15, 2026

Process is Smooth

The process of submitting invoices is easy and I get fast responses. Thank you.

Insurer: Trupanion

By: Bradley Gray

Verified April 15, 2026

Easy to file online

Easy to file online, rapid review and payment.

Insurer: Spot

By: David Boyd

Verified April 15, 2026

Quick response to claims.

Quick response to claims.

Insurer: MetLife

By: Borrego

April 15, 2026

Claim denied

Horrible insurance! Signed up for insurance with Pets Best on 3/3. Brought our puppy home on 3/7. On 3/14 our puppy was having loose stools. We took her to vet trying to help our puppy and her new life with us. It was determined she was gassy. Fast forward to 3/18 when our new addition to the family started throwing up, lethargic, and was severely dehydrated. We rushed her to Blue Pearl Pet ER where she received care. I tried not to worry about the bill because I knew we had insurance on her. Our main focus was getting our puppy back to herself. I submit the claim to Pets Best Insurance where I was told that the claim was denied because it was pre existing illness and that the first claim was short of the 14 day window which in return denied our ER visit

Insurer: Pets Best

Veterinarian: The Range Animal Hospital

By: Sarah

Useful
Verified April 15, 2026

I’ve used Trupanion for years

I’ve used Trupanion for years. I’m satisfied, but the policy of deducting for each visit with similar symptoms is troubling. My sweet dog had been seen by multiple vets and generally treated with the same modality. I’m appealing this issue. My fault I didn’t know Trupanion partnered with Blue Pearl. They ran tests and I received a diagnosis, unfortunately not one I was ready for. Read your policy well. You may have benefits you weren’t aware of. My regret.

Insurer: Trupanion

By: Kathleen

Verified April 15, 2026

Claims were very easy to submit and…

Claims were very easy to submit and money was reimbursed within less than 2 weeks. Very friendly staff on the phone answering questions. Highly recommend!

Insurer: Pumpkin

By: Sylvia

Verified April 15, 2026

SPOT insurance responded to our claim…

SPOT insurance responded to our claim with Duncan in reasonable time.You always hope that your pet is safe, but that is not always the case. Knowing we had this insurance gave us some relief.

Insurer: Spot

By: Duncan

Verified April 15, 2026

Easy to use website

Easy to use website, have always been helpful with questions, claims are easy to submit and refunds are quick. The best!

Insurer: Pumpkin

By: Alex

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