Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,036 total


May 27, 2026

Teeth Extraction

"They sent the first part and I had to appeal, but they quickly looked t it and sent me more refund."

Insurer: Pets Best

Veterinarian: Cedar Grove Animal Hospital

By: Madilene

Useful
Verified May 27, 2026

I recently added a puppy into my…

I recently added a puppy into my insurance. When I called to check why she wasn’t showing up on my current profile they someone had used my daughters name instead of mine. Had to cancel the policy and redo it. Now I have to wait another 4 weeks for my pet to be covered instead of June 1st bc of the way my company adds pet insurance. Extremely frustrating as I don’t have coverage for an additional month. I wanted coverage to begin June 1 like originally planned but the said there was no way since my company only adds at certain times of month. I feel I should have coverage starting June 1 bc it was an error on part of agent.

Insurer: Nationwide

By: Kristin Fritz

May 27, 2026

TRUPANION IS A SCAM!!!!

if i could give this insurance company a negative review i would. this company does nothing but make you pay for all your pets stuff, the insurance we signed up for was supposed to cover all of our issues with our dog and then they say they won’t cover it even though the issues fall between the guidelines. absolutely a scam I will be telling everyone to stay away from this insurance company. they are horrible, not only do they deny everything and make you pay when they say they will cover it the costumer service is even worse. stay away at all costs if you have an animal.

Insurer: Trupanion Canada

By: olivia

Useful
May 27, 2026

Huckleberry Has Hope

My fifteen-year old cat was very slow and sleeping in weird positions. The vet confirmed with x-rays his osteoarthritis. The vet recommended Solensia injections. Thankfully with Pets Best, we were able to afford the monthly treatments. Huckleberry has new life and is so much happier.

Insurer: Pets Best

Veterinarian: LaVale Veterinary Hospital

By: Michelle

Useful
May 27, 2026

Healthy Paws Insurance

I previously used Healthy Paws for my golden that passed away in 2025. He was barely 4 when he passed, but he had many health issues since he was a puppy. I got the insurance when he was about 9 months old, so there were some preexisting conditions that weren’t covered. The premium was a littler higher than other insurance companies I got quotes on, but it ended up paying for itself by the time he passed. The claim process was fairly easy. I had to upload the most recent medical records and the paid invoice for each claim. I’m not sure if that process is still the same, but it was simple nonetheless. The timeframe was also quick, about 3-4 days, and I was reimbursed accordingly. They covered what was agreed upon in my policy. I do recommend them due to their quick claim and reimbursement process and covering what they’re supposed to. I wouldn’t have changed a thing for my pup.

Insurer: Healthy Paws

By: Nicalette

Useful
Verified May 27, 2026

My cat passed away aftr 4 years

My cat passed away aftr 4 years . The end was difficult and it was amazing service with pumpkin I was able to focus on the babies last few days not the hills . I was paid ins claims with in 10 days and It was a big relief

Insurer: Pumpkin

By: Donna Scott

Verified May 27, 2026

Health Paws is a great company

Health Paws is a great company. Easy to deal with and claims are reviewed quickly. I can’t say enough good things about them. Been insuring my dogs with them for about 10 years and they have been very helpful. I highly recommend them.

Insurer: Healthy Paws

By: Sonia Rivera

Verified May 27, 2026

Easy to file a claim and reimburse…

Easy to file a claim and reimburse quickly.

Insurer: MetLife

By: customer

Verified May 27, 2026

Amazing Amazing

Amazing Amazing. My pet's coverage is phenomenal and taking them to the vet was worry free (as far as the financials went).

Insurer: Pumpkin

By: Leann

Verified May 27, 2026

Efficient claims services

Fast, efficient, easy service on claim

Insurer: Pumpkin

By: Connie

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