Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,076 total


Verified April 06, 2026

METLIFE Pet insurance highly recommended

Metlife Pet Insurance handles claims efficiently and are very easy to file claims plus their support staff is very understanding and professional. You choose what policy fits your needs and they do their part.

Insurer: MetLife

By: customer

April 06, 2026

SCAM OF INSURANCE

My vet visit in its entirety was denied due to “ pre-existing” however, not everything on that vet bill was part of the pre-existing, but they put a blanket denial across all of it, even with a senior blood draw that was previously paid out last year. Avoid this company you won’t be able to talk to any customer service nor is there an email to contact.

Insurer: Pets Best

By: Kelly

Useful
April 06, 2026

Pet’s Best is best

Appreciate the ease of filing a claim and the quickness of identifying what was covered and the amount to be returned.

Insurer: Pets Best

Veterinarian: Sycamore Animal Clinic

By: Jo Ann

Useful
Verified April 06, 2026

Claim process was very seamless and Fast!

Claim process was very seamless and fast, received funds in a matter of days.

Insurer: Spot

By: Michelle D'Andrea

Verified April 06, 2026

hassle free claim submission

hassle free claim submission

Insurer: Spot

By: Lawrence Davis

Verified April 06, 2026

Claim was quick and easy

Claim was quick and easy, fast, love the chat was helpful when i had a quick question. Thank you 😊

Insurer: MetLife

By: Norma Huntley

Verified April 06, 2026

Very easy to process claims

Very easy to process claims! Quick payouts. No complaints.

Insurer: MetLife

By: Annette

Verified April 06, 2026

Happy with Fetch

Easy to follow instructions on app. Turn around for reimbursement was acceptable. Customer service is good.

Insurer: Fetch

By: Pam

Verified April 06, 2026

Easy and straightforward coverage

This is so much simpler and straightforward than anyone ever led me to believe. Refunds come quickly and any thing that isn’t routine care is covered. Covered two surgeries and multiple ear infections. I will always have this insurance for my dogs in the future.

Insurer: MetLife

By: customer

Verified April 06, 2026

First claim for our new puppy

This was my first claim for my new puppy and it could not have been easier! It was a very stressful time trying to make sure our puppy was okay and after multiple vet and ER visits, it was time to submit the claim and it took me probably 10 minutes. MetLife was so quick to review and provide reimbursement that it made it one less thing to worry about while we made sure our puppy was feeling better. Nothing but great things to say about this experience with MetLife!

Insurer: MetLife

By: Customer

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