Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion is always quick to pay claims
Trupanion is always quick to pay claims
Insurer: Trupanion
By: Deborah
I sent you 6 claims in May
I sent you 6 claims in May, 2026 to review and pay and I got a check for $1,275.96. This was for claim 56683469. I have yet to hear from you on the rest of the claims. When I called and talked to a rep was told this was the pay off and she didn't understand what all the other papers were for. THEY WERE CLAIMS. We have had you ins for many years and you are lousy and as far as I am concern. I pay you every month but when my dog is sick you pay nothing towards the bills. In 2025 I sent in bill and got nothing for them.
Insurer: Trupanion
By: Mary Kay
My first claim with Pets Best
"The claim process was user friendly and easy to understand in terms of my pet's vaccination fee coverage. Each vaccine was itemized to show what vaccines were covered by Pets Best and what was not covered to give me a complete understanding of the reimbursement process. This was my first time filing a claim and it was very simple to do. Thank you Pets Best!"
Insurer: Pets Best
By: Nick
Great service
I’ve been a customer for years and Pets Best has been a great company to work with. Submitting a claim is easy and the customer service is great. They try to settle the claims swiftly. I’ve been very happy with them.
Insurer: Pets Best
By: Michele Rybos
Pets Best comes through again
Pets Best continues to be one of the best decisions I have made when it comes to my Bulldog Merlin. Ease of filing, quick approval, and payment typically within a week. 2 1/2 years in and I continue to be very happy with their service.
Best Insurance is Pets Best!
I've had Pets Best for several years now because I want peace of mind four my pups health. Our oldest has had surgery twice in 4 years. He is a teacup Yorkie. Both times surgery was our only option. The costs without insurance were over 10k total. Pets Best reimbursed us 90%! That is life changing! Knowing that our pup will always be safe and covered is worth every penny! Claims are easy and the process is completely transparent. The APP is easy to use and I couldn't be happier!!
Cancer
My dog was diagnosed with cancer two years ago. She had to undergo surgery, then radiation and then numerous CT scans. She has continued seeing an oncologist over the last two years to ensure the cancer doesn't return. Pets Best has been a lifesaver for us and for her. We've had nothing but a positive experience.
This is the best insurance company for…
This is the best insurance company for pets. amazing service and kind and caring customer service - they always ask about our dog Champ who has been ill for the past year and survived cancer. It is now a year later and sick again and we cannot manage without their insurance reimbursements and he is getting the best care thanks to the financial support of this company. We are loyal customers and would recommend this company to anyone and our own oncologist has her dogs insurance with Healthy Paws - talk about a testimonial That says it all. Jeff and Cynthia and jamie
Insurer: Healthy Paws
By: Jeff Faville
Healthy Paws Insurance Claims
Dear Healthy Paws Team, I am writing to express my appreciation for your excellent service. The photo-submission process within the app is seamless, and the efficiency of your direct deposit reimbursements is consistently impressive. Thank you for providing the support and peace of mind that allows me to ensure my dog receives the best possible care. I highly recommend Healthy Paws insurance.
Insurer: Healthy Paws
By: Laura VanHoose
Claim Submit and Review in the App
The Metlife review team is quick in responding and ask for any further information needed in order to complete the claim submission process. Overall had good experience using the Metlife Insurance app features.
Insurer: MetLife
By: Sravanthi