Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,345 total


Verified April 12, 2026

I find it hard to give a good review to…

I find it hard to give a good review to an expensive insurance company policy that deems everything as a separate medical condition and put it to the $500 deductible Paid for ten years , and not one claim every paid. Dog is older now and has some claims and never paid.

Insurer: Trupanion

By: George rogu

Verified April 12, 2026

They worked with my vet specialist to…

They worked with my vet specialist to credit what they would pay so that we only had to pay the difference. Also, I didn’t realize that they would cover some drugs and they were willing to tell me how long I had to obtain past invoices to get a reimbursement.

Insurer: Trupanion

By: Susan

Verified April 12, 2026

Worth the expense

I purchased Trupanion insurance when I adopted my cat 10+ years ago. They have covered a surgery, follow up care, ER visits and monthly medication related to her medical conditions. Submitting claims has been easy online, reimbursement is less than a week. I also cannot say enough about the Trupanion staff. They are pleasant and helpful each time I have needed a human to answer my questions. It is expensive but compared to other plans, I found Trupanion to be the most comprehensive

Insurer: Trupanion

By: Peps mom

Verified April 12, 2026

The app makes it easy to submit a claim…

The app makes it easy to submit a claim and Spot was fast at processing the claim. Very happy with the insurance.

Insurer: Spot

By: Tim Solum

Verified April 12, 2026

Clear and Convenient

Easy to read and understand the benefits. Easy to finish the whole process. Great UX.

Insurer: MetLife

By: SD

Verified April 12, 2026

It was very easy

It was very easy

Insurer: MetLife

By: Brittany Gandy

Verified April 12, 2026

Easy and straightforward

Easy and straightforward

Insurer: MetLife

By: Sarah Hitchcock

Verified April 12, 2026

Very easy to fill out!

Very easy to fill out!

Insurer: MetLife

By: Knicks Fan

Verified April 12, 2026

Easy to file claims

I can honestly say it is one of the easiest ways to file a claim. Anytime I’ve had to call your staff has always been very helpful! Thanks

Insurer: MetLife

By: Denise

Verified April 12, 2026

Better experience that last year

No hassles like last year and paying claims. I adopted Blake last year and changed his name, kept advising that Blake and Bentley were the same and it got very frustrating when customer service couldn't understand and that I had no history of the dog other than what the rescue league gave me. This year is better but the premium is high

Insurer: MetLife

By: Paula Johnson

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