Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I have no issues with MetLife Pet…
I have no issues with MetLife Pet insurance, it’s the best coverage for my fur baby boy!! The customer service staff are extremely knowledgeable and supportive to assisting with any matter.
Insurer: MetLife
By: Tess
Pets Best
I would look elsewhere for pet insurance. It takes 25 days for this insurance company to do a review of services rendered from the vet. I think that’s too long..
We were very grateful to have Trupanion…
We were very grateful to have Trupanion covering our Lucy when she suffered a torn ACL and a second leg injury not long after. With Trupanion’s coverage we were able to get Lucy the best care, so soon it was as if the injuries had never happened. Our family, including Lucy, highly recommend them!
Insurer: Trupanion
By: Leslie
Nothing but good experiences have had this company for many years…
I have had this company for many years and they paid out over 30,000 for my toy poodle Goliath.
Insurer: Trupanion
By: Judy
5 Stars!!
MetLife Pet Insurance has been exceptional! So easy to use and to get reimbursed! Thank you for making it such a great and easy experience.
Insurer: MetLife
By: Carol Juliano
They process my claims very quickly and…
They process my claims very quickly and also pay claims quickly as well. Very satisfied with MetLife.
Insurer: MetLife
By: Laura Compito
Simple reimbursement process and…nailed it!
Simple reimbursement process and recently very quick with approval process when our pet went into ER. Best decision we made. Even ER was happy we had Trupanion. Under stressful situation, nice to know they have our backs and make things easier.
Insurer: Trupanion
By: ROD
Great app
Great app. Claims are easy to submit, reimbursement is quick, and customer service has been excellent. I feel confident knowing my pet is protected
Insurer: MetLife
By: Todor Trukov
Great service!!
Great service!!! Quick resolution to my claim. I highly recommend them
Insurer: MetLife
By: Charlotte
I find there's not much change from…
I find there's not much change from last year. I believe Melissa had mentioned at the end of last year that there was a technology migration for overall better service. Too me it looks as if the migration is still migrating! The website takes for ever to load and when it does functionality drags. No, it's not my computer. I have high speed internet and a new quality system. That being said the other issue I found is that claims seem to have moved a bit quicker but where is my cash? PetsBest gets their premiums on time regularly but lag in getting mine. Last issue, amount paid per claim, now unless I missed it the amounts paid out haven't changed since I joined. A wellness exam is quite expensive these days and their payout is a small fraction. Hopefully PetsBest will upgrade their tech issues and their payout amounts this year and going forward.
Insurer: Pets Best
By: CARY & AMY STEIN