Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
60,345 total
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Great service
Great service, quick claims.
Insurer: MetLife
By: Ernesto Henriquez
Easy to file a claim
It’s easy enough to file a claim. The reimbursement comes within a few days.
Insurer: MetLife
By: Laurie
Amazing support
The submission process is easy, and the live help with a vet was a lifesaver!
Insurer: MetLife
By: JessW
Fast easy claim process
Fast easy claim process
Insurer: MetLife
By: customer
They pay promptly and don't try to…
They pay promptly and don't try to weasel out of coverage.
Insurer: MetLife
By: customer
Great experience quick reimbursement…
Great experience quick reimbursement and easy to put in a claim
Insurer: MetLife
By: customer
GO WITH ANYONE ELSE, 1.18 BBB rating for a reason
I have had to fight tooth and nail to have ANYTHING covered. Often it's as though they haven't even read the filing. Go check their Better Business Bureau reviews, seriously do yourself a favor and go with anyone else.
Insurer: Trupanion
By: customer
Trupanion has helped with the surgical…
Trupanion has helped with the surgical care my German Sephard needed from start to finish. I am so glad I decided to get the insurance. Thank you Trupanion.
Insurer: Trupanion
By: BB
Trupanion paid our claim instantly…
Trupanion paid our claim instantly directly to the doctor. They were very easy to work with getting the pre-approval estimate. I have never been more glad to have bought an insurance product.
Insurer: Trupanion
By: Kendall
Customer service process is BRUTAL
Trupanion’s customer service process is so brutal. They changed my policy with no notice or explanation. When I followed up, I chatted each time with a polite but unreasonably detached-from-the-past-conversations agent who promised they would get it fixed. The next conversation with a new agent would start anew, they would introduce a new step or piece of information or reason why things weren’t progressing that no one had ever mentioned before, and confirmed that the person before them did nothing to act on the thing they said they would do. Unbelievable gaslighting and incompetence in the process. It must be their shtick to get rid of clients with payable claims- drive them to insanity until they give up.
Insurer: Trupanion Canada
By: Amy