Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


February 20, 2026

We had a very nice experience with…

We had a very nice experience with Embrace. After we misplaced reimbursement checks, their support team quickly checked the status, confirmed they were not deposited, and issued replacements without any hassle. Everything was handled smoothly. 😄

Insurer: Embrace

By: Valerie

Verified February 20, 2026

Satisfied Policy Holder

I've had nothing but the best results on all of my claims submitted. There was one instance where I disputed a claim. It was resubmitted and processed to my satisfaction.

Insurer: MetLife

By: Stephen Neimeister

Verified February 20, 2026

Extremely easy!!

Extremely easy to compare and edit policies to get the exact coverage that I need clear concise and I understand not only the coverage but the process for filing a claim, I can rest assured, knowing that I’m covered and that my pet is taken care of in the event of an emergency 10 out of 10 would recommend

Insurer: MetLife

By: Megan

Verified February 20, 2026

Easy Claim Subnissions

My claim was easy to submit, and it was processed in a timely manner. The communication throughout the process was also great

Insurer: MetLife

By: Brian S

Verified February 20, 2026

Couldn't be happier

Submitting form is very easy. Communication is wonderful. Processing the claims is very fast along with reimbursement. MetLife has exceeded my expectations.

Insurer: MetLife

By: Willys Mom

Verified February 20, 2026

Met life has made it easy

Met life has made it easy. Turn in receipts with notes and they pay their portion. Vets these days have outrageous prices. We got a new puppy who made us get insurance before receiving the pup. Thank goodness. The expenses add up quickly. I need to add my 6 year old doggie!

Insurer: MetLife

By: Lori Marick

February 20, 2026

Fast hassle free claims service

Fast hassle free claims service

Insurer: Pets Best

By: Isabelle Richmond

Verified February 20, 2026

Good, but it can be better

You offer a good service at a fair price. However, many denials are sent "by default" instead of documentation being reviewed. And some items that should be approved, get denied for :miscellaneous: reasons. I have 2 claims under appeal review.

Insurer: MetLife

By: Juanaf

Verified February 20, 2026

I had previously paid my annual…

I had previously paid my annual deductible and decided to increase my pets coverage you chose to cancel my policy and start a new policy and charged me the additional full deductible that I had to meet again. And then it takes you for over a week and a half the payout claims that you already have the records for and it's just medication refills

Insurer: MetLife

By: customer

Verified February 20, 2026

The turn around time from submitting a…

The turn around time from submitting a claim and receiving payment plus the percentage of the payment is great. Any questions I may have is answered quickly.

Insurer: Pumpkin

By: Carol Garvin

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