Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,076 total


Verified April 04, 2026

This company has been the best to wirk…

This company has been the best to wirk with. Claims are easily submitted and quickly reviewed. If I am owed money it gets instantly deposited automatically into my bank account. Love it!

Insurer: Pumpkin

By: JoAnna K

Verified April 04, 2026

TruPanion is the best!

I feel so blessed to have TruPanion on my side when it comes to my dogs health. My fur-baby Mila just underwent a surgery for her joint (patella) and TruPanion covered so much of the bill that left me paying a much smaller portion. It only took a short time for them to inform me of my portion on any allowed expense. Thank you TruPanion for making our health visits so much easier!

Insurer: Trupanion

By: Barbara J.

Verified April 04, 2026

It is so easy to make a clame

It is so easy to make a clame, and refund is right there

Insurer: Spot

By: Gordana Gorta

Verified April 04, 2026

I have accident and illness insurance…

I have accident and illness insurance on my two cats. I often wondered if i should keep this insurance. The answer is yes. My cat got sick and Spot Insurance was there to reimburse me.

Insurer: Spot

By: Cynthia

Verified April 04, 2026

Thank you for all updates along the way…

Thank you for all updates along the way on my claim .

Insurer: Fetch

By: MZ

Verified April 04, 2026

Pumpkin Review

Filing claims is easy with great turn around..thank you

Insurer: Pumpkin

By: customer

April 04, 2026

SCAM ARTISTS

Scam artists. Complete rip off. The company preys on people who lack the time or patience to fight them on every single claim. They will scour your vet bill for the tiniest whiff of anything pre-existing, and then deny the entire claim even if the purpose of the visit had nothing to do with something chronic that's just noted as part of the pet's history. These clowns 100% get paid commission to deny claims. EDIT: not surprisingly, you’ll now see a response from MetLife below inviting me to contact them. Don’t be fooled by this free PR move masquerading as genuine concern for customers. They had their chance, and chose instead to repeatedly deny valid claims.

Insurer: MetLife

By: Scammed

Verified April 04, 2026

Can’t afford not to have Trupanion

I have had Trupanion for all of my dogs. I can’t say enough good things about it. Although it is not inexpensive, I can’t afford not to have it. One of my dogs was hospitalized for three days. The bill was about $5k. She was discharged on a Saturday night. I submitted her claim after we got home. The claim was paid Monday afternoon. I can’t recommend Trupanion highly enough.

Insurer: Trupanion

By: Lisa

Verified April 04, 2026

Fast

Fast and easy to get coverage and they cover a lot of things that is necessary.

Insurer: MetLife

By: Roberta Dasilva

April 04, 2026

Be Careful

I had this Pet Insurance for years for my three dogs. And for a while, everything was great and I had no issues. As my female dog was aging, the premium continued to skyrocket. When she was six she had mast cell cancer. At first her cancer treatment was covered because I was paying for the policy for major medical. I was paying $384 a month just for her coverage. And then I received a letter in November saying when her policy was up in December, they would not renew her. Because of her previous history with cancer, that was a death sentence for my dog. They didn’t contact me to see if I wanted to change the plan to something different. They just canceled her policy. Because they just canceled her policy, I am unable to ensure her with anyone else because she is considered pre-existing. Because she no longer has insurance treating her cancer is nearly impossible. I feel after years of paying premiums to this company. They should’ve at least given me an option for a different policy. They know that by canceling her without giving me an option for a different plan that I was no longer available for insurance with anyone else either. 

Insurer: Nationwide

By: Sheri Warren

Compare top pet insurance providers plans.